POSITION SUMMARY
The Medical Assistant is responsible for providing patient care and support within the ambulatory setting.
The Medical Assistant accurately completes patient interviews, collects appropriate specimens, assists the provider with patient exams and procedures, maintains departmental inventory, provides patient education, and ensures quality direct patient care and non-professional services as directed by the physician. This position is also responsible for performing the following as required by position: phlebotomy for diagnostic studies, CLIA waived testing, specimen collection, and service-line specific clinical tasks such as EKGs, drug/alcohol testing, splinting, and more. The Certified Medical Assistant administers formulary medications as directed by the physician and departmental protocols in a safe manner.
This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.
QUALIFICATIONS
EDUCATION: High School Diploma or equivalent required. Graduate of a Medical Assistant program required.
LICENSE/CERTIFICATION: Certification in Phlebotomy ASCP preferred. BLSHCP certified within six months of hire or transfer. Must be a graduate of a post-secondary Medical Assistant program accredited by a national accrediting agency such as the National Healthcare Association (NHA), or its successor, The Committee on Allied Health Education and Accreditation of the American Medical Association (CAHEA), or its successor; Accrediting Bureau of Health Education Schools (ABHES), or its successor; or any accrediting agency recognized by the U.S. Department of Education. The program must have a minimum of 330 hours of instruction, with special training around medication administration as per the NJ Board of Medical Examiners required. All Certified Medical Assistants must maintain active National Certification with a certifying agency approved by NJ (i.e. American Association of Medical Assistants (AAMA) National Center of Competency Testing (NCCT), National Health Career Association (NHA) or American Medical Technologist (AMT), Board of Medical Examiners (BME), required.
EXPERIENCE: 1-3 years of prior experience in Ambulatory care preferred. Able to handle high volume of interactions with frequent interruptions required. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.
PERFORMANCE EXPECTATIONS
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.
WORK ENVIRONMENT
Potential for exposure to the hazards and risk of the medical office environment, blood borne pathogens, including exposure to infectious disease, hazardous substances, and potential injury. This position requires considerable reaching, stooping, kneeling, crouching, pushing, pulling, sitting, standing and walking. This position also requires long periods of telephone work. This position frequently lifts 25-50 lbs and occasionally lifts 50-100 lbs. The essential functions for this position are listed on the Assessment and Evaluation Tool.
REPORTING RELATIONSHIP
This position reports to department leadership as assigned.
The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.