RPO Jr. Account Manager

Company:  ApplicantPro
Location: Sandy
Closing Date: 03/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
ApplicantPro in Eagle Mountain, UT is ready to hire a full-time Jr. Account Manager to play a vital role in helping our clients find the right applicants during the hiring process. We offer this customer service position competitive pay at $16/hour . We also offer great benefits and perks , such as 7 paid holidays including Black Friday and Christmas Eve, generous paid time off (PTO) that starts to accrue on your first day, a 401(k) option, flexible spending accounts (FSAs), life insurance, flexible work from home opportunities, a down-to-earth casual environment, a positive team-oriented culture, and the opportunity to earn a monthly housekeeping bonus. Our full-time (30+ hours per week) employees also have access to medical, dental, vision, and other insurance options .
So, now that you've learned the who, what, where, and why, you may be wondering HOW ? It's easy! Apply to be a Junior Account Manager by filling out our initial quick, mobile-friendly online application . We hope to meet you soon!
THE DAY-TO-DAY
This job has a flexible schedule ! You work 40 hours/week during normal business hours, but your start and end times are based on your schedule. Once you are trained and comfortable, there is the potential to work from home as long as you have a nice, quiet place to work.
As a Junior Account Manager , you actively participate in our excellent training program so that you can be successful in this role. With over 500 clients in the HVAC & Plumbing service industries, we need you to provide them with exceptional customer service. These companies struggle to find the right people for their jobs, but you are happy to step in and help them find qualified applicants.
When a client needs to hire someone, they simply call you. By asking a series of questions either over the phone or via email, you are able to get a good understanding of what they are looking for. Your next step is to take this information to our writing team to get a creative job ad written. After the ad is loaded into our system and posted to the job boards, applicants start flowing in! At that point, the client takes over the hiring process and you move on to the next client.
Your day is filled with a steady flow of work, but it is never boring! Each day you can be found talking on the phone, posting jobs in our system, creating screening questions, or reviewing applicants. Throughout your day, you rely on checklists to ensure nothing slips through the cracks. Checking in with our clients, you make sure their needs are met!
OUR IDEAL JR ACCOUNT MANAGER
  • Positive - a can-do attitude that helps you rise to challenges
  • Polite & courteous - present yourself professionally over the phone and understand good phone etiquette
  • Organized & attentive to detail - nothing gets by you without being double-checked and put in the right place
  • Efficient - a knack for effectively prioritizing tasks and managing your time
  • Customer service oriented - focused on the needs of others
Did we just describe you? If so, keep reading!
ABOUT APPLICANTPRO
Founded in Utah in 2007, we currently maintain offices in both Eagle Mountain and St. George. Our team provides our clients throughout the US and Canada with user-friendly hiring software and a methodology that teaches them how to hire better. Hiring is more than just posting a job or getting applications. It's the first of many steps to a successful relationship between employees and employers. We believe that this should be a positive experience that takes the needs of both parties into consideration, and that's why we work hard to "eat our broccoli" and practice what we preach. We care more about results than about "how things have always been done." And, our people truly care about our clients and each other.
We are proud to have been named one of Utah's Top Workplaces by The Salt Lake Tribune. As we've steadily grown, we've come to understand that the core of ApplicantPro is our amazing team . We hire people based on their potential more than their history. Our awesome vibe welcomes creative, innovative, and collaborative minds who enjoy being part of a passionate and supportive team . We have an informal work environment but are serious about what we do. Our employees are too busy learning, growing, and delivering results to get mired down in office politics. No one is ever forgotten in a corner to push papers at ApplicantPro. We encourage each other to stay humble, be hungry, think smart, solve problems, build confidence, think abundantly, and be authentic .
REQUIREMENTS
  • Exceptional customer service and phone skills
  • Above average computer skills
  • Creative writing and problem-solving skills
  • At least 6 months of previous experience in a customer-facing business office environment

We will train the right person on the technical aspects of our software and good hiring practices! If this sounds like the right customer service opportunity for you and you meet the above requirements, apply now to be our Jr. Account Manager!
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