Company:
Seminole Gaming
Location: Okeechobee
Closing Date: 08/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Overview:
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.
is a 27,000-square-foot casino with 400+ slot and gaming machines, Table Games, and high-stake bingo seats, with full-service restaurant and lounge. Its warm and friendly staff, ultra-modern air-conditioning system, clean atmosphere, and rewarding casino promotions are a welcome alternative to big city gaming.
OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
Responsibilities:
• Works under the direction of the Director – IT Operations.
• Plans and schedules work to meet assignments from the manager or designated senior engineering staff who provides guidance.
• Meets formally or informally with the manager or designated senior staff to discuss status, ask for assistance on intractable problems, and to review accomplishments.
• Assists the IT Service Techs in providing third level support to the enterprise.
• Assists the enterprise system, systems assurance, application development, and operations services in developing, implementing, and maintaining the technology infrastructure.
• Accepts technical responsibility for equipment and assigned technologies.
• Assists in the analysis, design and development of new technology.
• Documents design, implementation and final configuration findings for both new and existing techniques and equipment.
• Oversees systems demonstrations.
• Analyzes problems, studies technical literature and existing technology.
• Escalates intractable problems to vendors and/or senior manager for resolution.
• Develops monitoring systems used to manage global infrastructure.
• Maintains a current understanding of strategic product mix and vendor selections.
• Opens problem reporting tickets and accurately uses all problem tracking software systems.
Essential Duties and Responsibilities:
• Must adhere to the Company's Policies and Procedures.
• Provide server support for Windows Server 2008-2019
• Perform server patch management using Ivanti Shavlik
• Collaborate with app teams to assist with modifications/patches/service packs to ensure accuracy of changes.
• Configure and manage patching schedules, change management, and customer communications.
• Fully support a dynamic server farm population consisting of Domain Controllers, File and Print servers, SQL, Application, and Web Servers
• Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues during testing.
• Must maintain technical documentation for all systems deployed in the Enterprise.
• modifications.
• Analyzes problems, studies technical literature and existing technology.
• Escalates intractable problems to vendors and/or senior manager for resolution.
Qualifications:
A Bachelor’s degree in Information Systems or equivalent training and experience is preferred.
Must have 4 – 7 years relevant application and/or IT operations experience.
Proven experience and track record in this position in an environment of similar scope and size
Requires well developed written and verbal communications skills.
Must be proficient with VMware and Microsoft server operating systems.
Must be able to travel to remote sites as may be required in support of operations.
Must be fluent in the English language.
Must comply with internal controls.
Must exhibit well-developed verbal and written communications skills.
Must have excellent collaboration skills.
WORK ENVIRONMENT:
May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
Credit Check
Criminal Background Check
Drug Screen
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.
is a 27,000-square-foot casino with 400+ slot and gaming machines, Table Games, and high-stake bingo seats, with full-service restaurant and lounge. Its warm and friendly staff, ultra-modern air-conditioning system, clean atmosphere, and rewarding casino promotions are a welcome alternative to big city gaming.
OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
Responsibilities:
• Works under the direction of the Director – IT Operations.
• Plans and schedules work to meet assignments from the manager or designated senior engineering staff who provides guidance.
• Meets formally or informally with the manager or designated senior staff to discuss status, ask for assistance on intractable problems, and to review accomplishments.
• Assists the IT Service Techs in providing third level support to the enterprise.
• Assists the enterprise system, systems assurance, application development, and operations services in developing, implementing, and maintaining the technology infrastructure.
• Accepts technical responsibility for equipment and assigned technologies.
• Assists in the analysis, design and development of new technology.
• Documents design, implementation and final configuration findings for both new and existing techniques and equipment.
• Oversees systems demonstrations.
• Analyzes problems, studies technical literature and existing technology.
• Escalates intractable problems to vendors and/or senior manager for resolution.
• Develops monitoring systems used to manage global infrastructure.
• Maintains a current understanding of strategic product mix and vendor selections.
• Opens problem reporting tickets and accurately uses all problem tracking software systems.
Essential Duties and Responsibilities:
• Must adhere to the Company's Policies and Procedures.
• Provide server support for Windows Server 2008-2019
• Perform server patch management using Ivanti Shavlik
• Collaborate with app teams to assist with modifications/patches/service packs to ensure accuracy of changes.
• Configure and manage patching schedules, change management, and customer communications.
• Fully support a dynamic server farm population consisting of Domain Controllers, File and Print servers, SQL, Application, and Web Servers
• Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues during testing.
• Must maintain technical documentation for all systems deployed in the Enterprise.
• modifications.
• Analyzes problems, studies technical literature and existing technology.
• Escalates intractable problems to vendors and/or senior manager for resolution.
Qualifications:
A Bachelor’s degree in Information Systems or equivalent training and experience is preferred.
Must have 4 – 7 years relevant application and/or IT operations experience.
Proven experience and track record in this position in an environment of similar scope and size
Requires well developed written and verbal communications skills.
Must be proficient with VMware and Microsoft server operating systems.
Must be able to travel to remote sites as may be required in support of operations.
Must be fluent in the English language.
Must comply with internal controls.
Must exhibit well-developed verbal and written communications skills.
Must have excellent collaboration skills.
WORK ENVIRONMENT:
May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
Credit Check
Criminal Background Check
Drug Screen
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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Seminole Gaming