Office Manager

Job Description Summary
At Sonesta White Plains, we are thrilled to announce an exciting opportunity to join our dynamic team as the Office Manager. If you are a self-starter, organized and a leader, then come join our winning team. The Office Manager plays a dynamic role, reporting directly to the HR Director and General Manager, and providing essential support across the Human Resources, Executive Office and Engineering departments at the hotel. This role also extends support to the Director of Operations. Key responsibilities include, but not limited to, driving talent acquisition efforts, streamlining onboarding and offboarding processes, managing performance reviews, ensuring policy compliance, and delivering top-notch administrative support to the Engineering team and the Director of Operations. The Office Manager is integral to maintaining smooth operations and fostering a productive and compliant workplace.
Job Description
Responsibilities

• Assist associates whenever possible with requests and/or information. Attempt to answer associate questions and/or address associate concerns in a timely manner. Following up as necessary to ensure employee satisfaction.
• Assist in the recruiting and screening for all management and non-management hotel positions. Assist the Human Resources Director in directing and instructing the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and effective associates. Schedule interviews and process related paperwork.
• Create and update Human Resources bulletin boards and other posting locations as needed.
• Maintain up to date all federal, state and local required postings for hotel.
• Distribute paychecks as needed.
• Maintain accurate and updated department and associate files.
• Explain elements of various benefits to associates as required and assist with enrollment and claims processing.
• Assist with associate relations events and recognition, as needed, e.g. Associate of the Month program, Housekeeping Week, Employee Appreciation Week, etc.
• Process benefits enrollments and other functions electronically, as required.
• Monitor and update job requisitions as required. Communicate hotel job openings internally and externally, via bulletin board postings, telephone, letters, referral contacts, etc. pursuant to Company policy.
• Coordinate all other pre-selection activities, including reference checks, etc., to ensure compliance with all Company policies and procedures.
• Respond to all interviewed applicants via telephone or letter within required time frame.
• Assist Director of Human Resources in achieving goals and objectives as identified in hotel annual Affirmative Action Plan (AAP).
• Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.
• Prepare correspondence and memos as needed.
• Ensure all new hires and existing associates possess proper employment eligibility verifications.
• Comply with attendance rules and be available to work on a regular basis.
• Ability to facilitate training to a group of staff members
• Ability to work effectively under time constraints and deadlines.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Perform any other job-related duties as assigned.
• Ability to multi-task projects and needs of HR and other department needs
• Ability to maintain accurate records for expense reports, etc.
• Processing orders and receiving of items in Sonesta purchasing system for Engineering and Human Resources
• Union experience a plus
• Multi-lingual a plus but not required

Qualifications

• High School Diploma or equivalent required, bachelor's degree in human resources preferred.
• Hotel and union experience preferred.
• Knowledge of hotel operations, including personnel and labor relations, preparation of business plans, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, and delegate.
• Excellent written and verbal communication skills to be concise, well organized, complete, and clear.
• Excellent organizational skills
• Represent SonestA+ service standards

Additional Job Information/Anticipated
Pay Range
pay range: $24.00 - $28.00 ; Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.