Accounts Receivable Technician

Accounts Receivable Technician

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Locations: Fairbanks, AK

Time Type: Full time

Posted on: Posted 7 Days Ago

Job Requisition ID: JR105821

JOB SUMMARY:

The Accounts Receivable Technician is responsible for supporting the accounts receivable process. This position creates customer invoices, reconciles customer statements, and processes customer payments. The Accounts Receivable Technician will also be responsible for processing equipment rental contracts and providing excellent customer service.

ESSENTIAL FUNCTIONS:

• Enter customer rental contracts.
• Complete internal audit of information for accuracy in company software system.
• Assist with customer accounts receivable inquiries and customer service calls including scheduled collection calls.
• Assist Accounting with month-end close out as needed.
• Organize paper and electronic filing according to company filing process.
• Primary point of contact in answering incoming phone calls and transferring calls or communicating messages.
• Generate invoices for sales and rentals as required for all service locations.
• Compile invoicing for projects to chart cost and items on rent.
• Correct existing invoices to include reference numbers as well as any other required notation to expedite payment.
• Provide explanation and interpretation of billing practices to customers.
• Submit invoices to our customers through their specific electronic submittal portal.
• Create new customers in the computer software with proper documentation and complete required applications when needed.
• Enter daily payments and applications in computer systems.
• Process journal entries and adjustments as needed.
• Assist with reconciliation and review of other accounting functions as needed.
• Assist in preparation for annual audit of financial statements.
• Prepare estimates internally and externally as requested.
• Prepare and markup Accounts Receivables aged detail for review and meetings to target customer accounts that require review or attention.
• Provide remittance advice for customers submitting payment via ACH.
• Recommend process improvements and assist with process implementation.
• Assist accounting with special projects as directed.
• Work in a constant state of alertness and in a safe manner.
• Perform other duties as directed.

SUPERVISORY FUNCTIONS:

This position has no supervisory responsibilities.

KNOWLEDGE, SKILLS, & ABILITIES:

• Established understanding of equipment rental industry; general knowledge of industry best practices and procedures.
• Applied A/P and A/R knowledge.
• Ability to professionally and effectively communicate with employees, business partners, and clients via written and verbal communication methods.
• Ability to use computer and proficient in standard business applications.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to identify and resolve problems in a timely manner.
• Ability to actively listen and provide high-quality customer service.
• Ability to manage difficult or emotional customer situations.
• Ability to participate in group meetings.
• Ability to maintain an organized workspace.
• Ability to work safely and efficiently with minimal supervision.
• Ability to observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and to properly use equipment and materials.
• Ability to work with accuracy and thoroughness, to see ways to improve and promote quality, and to monitor own work.
• Ability to follow instructions, respond to management direction, and take responsibility for own actions.
• Demonstrated strong organization and time management skills.
• Ability to work in a team environment and ask for assistance when needed.
• Ability to work in a fast-paced working environment with constantly changing work priorities.

MINIMUM QUALIFICATIONS:

• Associates degree in Business Technologies or similar field or equivalent experience required.
• Three years previous experience with equipment rental operations, construction equipment field or fleet record maintenance preferred.
• Four years or more experience in customer service field required.
• TEXADA software program experience preferred.
• Valid state Driver’s License and be qualified to operate a vehicle under the conditions of the Company’s Driving Policy required.
• Ability to pass drug, driving and background screening.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The Accounting Department is a fast-paced multi-tasking environment requiring regular attendance. Work may require occasional overtime.

PREFERENCE STATEMENT:
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT:
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.

REASONABLE ACCOMMODATION:
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.

This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.