Practice Manager - Veterinary

Description

The Oncology Service is Seeking an Experienced and Passionate Leader to Join our Richmond Team as Practice Manager.  

Do you want to work with a loyal, supportive, and caring team that strives for excellence and provides compassionate care to our patients and clients? Do you want to work with a collaborative team that leaves ego and judgment at the door, shows each other respect, and offers a safe place to learn and grow?   If so, please consider this opportunity to work with The Oncology Service (TOS) in Richmond, VA.  At TOS, we believe that the diagnosis of cancer in a pet is not the end but rather, the beginning of an opportunity to identify solutions that can improve that pet’s quality of life while maximizing the time they have to enjoy it with their families.  Whether the diagnosis carries a potentially curative prognosis or a much more guarded one, we are here to help.   The Oncology Service (TOS) is a multi-facility small animal oncology practice, and we strive to provide “The Future of Veterinary Cancer Care” to our clients and patients. This means providing compassionate and thoughtful care when pets need it most. It also means access to state-of-the-art cancer therapies, including both medical and radiation oncology across our three hospital locations.
As a practice manager:          

• You will lead and develop approximately 14 or more direct reports   
• You will partner with our Learning & Development team to ensure your team is properly trained and performing to their skillset and providing an unmatched client experience   
• You will partner with the Medical Director to ensure high-quality medical care and effectively create and maintain veterinarians' work schedules to ensure proper coverage to meet client needs   
• You will manage various aspects of the facility including purchasing and property management   
• You will ensure compliance with employment laws and regulations 
• You will develop annual budgets and monitor, analyze, and report on practice revenue and other key performance indicators (KPIs)   

Who we are seeking:
Leadership  - You are a people leader who is dedicated to the advancement of veterinary medicine. You place a strong emphasis on team building and staff development. You coach your team to bring out the best in everyone.
Decision Making  - You are decisive and use your problem-solving skills to find solutions to potential obstacles or opportunities.
Adaptable and Resilient  - You can effectively handle pressure and setbacks. You see challenges as opportunities to grow.
Experience as a licensed veterinary technician (LVT) or certified veterinary practice manager (CVPM) is ideal but not required. SHRM-CP, BS, MBA, or other advanced degree, are a plus.
Benefits and Perks:         

• CVPM support and mentorship    
• Opportunity for Fear Free certification and Recover CPR training   
• Short Term Disability paid for by employer    
• Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family    
• Company-Sponsored Employee Assistance Program (Headspace)   
• 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment   
• UMR Insurance Plans with multiple options   
• Flexible Spending Account or Health Savings Account options    
• United Healthcare Dental Insurance; includes a 100% paid premium option for team members   
• United Healthcare Vision Insurance options   
• Long Term Disability option   
• Progyny-Fertility and Family Building Support (up to $10,000)   
• Team Member Discounts for Pet Care   
• Generous paid time off inclusive of sick, personal, and vacation   
• LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled)   
• Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled)   
• Referral Bonus Program   
• DailyPay on Demand     

If you are a compassionate and dedicated professional seeking to contribute to a team that prioritizes the health and happiness of pets, we want to connect with you!
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.