IT Business Analyst - RPA

Company:  Flagstar Bank
Location: Commack
Closing Date: 28/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Position Title
IT Business Analyst - RPA

Location
Moreland Road (Commack, NY)

Job Summary
This position is responsible for assisting businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program and communicating them clearly to all stakeholders and partners. The business analyst will interface with business units and elicit/develop business requirements. Business Analysts are expected to participate in every stage of the development lifecycle, from analysis and design through testing, release and maintenance while adhering to current System Development Methodology (SDM) processes. Business analysts work closely with various customers including their immediate project teams, business unit representatives and other technical staff members, often facilitating and coordinating the communication among all parties.

Pay Range: $47,500.00 - $67,500.00 - $87,500.00

Job Responsibilities:

  1. Acts as a primary member of the project team, overseeing and documenting decisions that occur throughout the project lifecycle. Elicits specific requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business process analysis and task and workflow analysis. Writes requirements and translates specifications to technical experts.
  2. Serves as the liaison between the customer community (internal and external customers) and the software development team through which requirements flow. Identifies potential technical problems before they occur and helps implement solutions by thoroughly validating all system changes relative to assigned work. Works with the business technology team as an advocate of the business unit supported. Critically evaluates information gathered from multiple sources, reconciles conflicts and distinguishes user requests from the underlying true need.
  3. Documents technical information, project information and develops training material. Writes and executes test scripts.
  4. Collaborates on tasks with project team members with clear deliverables and expected time frames. Follows up on progress of tasks. Maintains accountability for all items.
  5. Works with businesses to identify ways to improve process execution and achieve strategy through the use of technology. Evaluates the overall business need and assists with design and implementation to ensure solutions achieve overall business objectives. Develops a roadmap for meeting the short- and long-term objectives.
  6. Monitors progress of project and works to overcome changes. Influences others to achieve project results. Escalates issues when necessary.

Additional Accountabilities:

  • Performs special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Required Qualifications:

  • Education level required: Undergraduate Degree (4 years or equivalent) -or- comparable experience.
  • Minimum experience required: 1+ Years
  • Bachelor's Degree + 2 years of experience working directly with technology or interfacing with technology -or- a minimum of 5 years of experience.
  • One (1) year of experience working as a Business Analyst or in a similar type of role on IT projects.

Preferred Qualifications:

  • IIBA, PMI -- CBAP certifications preferred.
  • SQL highly desired.
  • Robotic Process Automation highly desired.

Job Competencies:

  • Some experience collecting and documenting user stories, use cases business requirements and acceptance criteria across multiple process areas and disciplines including business process, controls, system requirements, data conversion, analytics, and reporting.
  • Some experience refining user stories, use cases and detailed requirements in collaboration with IT developers.
  • Some experience decomposing as-is and to-be correspondence that will be developed in modernized applications (including mapping to multiple source systems, inputs, outputs, and integration points).
  • Some experience identifying and documenting all regulatory and/or risk related requirements.
  • Ability to estimate and prioritize work, commit and deliver on deadlines and be vocal when risks arise.
  • Self-starter, with strong attention to detail and excellent organizational skills.
  • Demonstrated analytical skills and technical acumen: baseline knowledge of how software systems and application components work together, effective at communicating architectural and software development considerations.
  • Ability to think through workflows and the characteristics that make each workflow different.
  • Strong communication and partnership skills; able to collaborate through complex problems or challenge assumptions giving and receiving feedback respectfully to Business Product Owners and other development teams.
  • Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
  • Some experience working on project teams, experience working in an Agile/Scrum environment is preferred.
  • Some experience with agile ceremonies such as standups, story estimation, backlog grooming, sprint retrospective is preferred.
  • Ability to effectively work with employee and external partner resources, both on-shore and off-shore.
  • Demonstrated success working under pressure in a fast-paced, cross-functional environment.
  • Ability to easily adapt to changes in processes, procedures and priorities.
  • Strong organizational skills.
  • Good understanding of relational databases, star schemas, data marts and data warehouses.
  • Some experience writing queries (SQL and PL SQL) using Toad or similar tool is preferred.
  • Some experience working with Blue Prism or similar Robotic Process Automation platforms is preferred.
  • Good understanding of data modeling.
  • Some experience using Visio, PowerPoint, Excel to document data models, work flows, user requirements, business logic, calculation rules and data mapping.
  • Some experience with designing reports, dashboards, scorecards, and wireframes.
  • Some knowledge of tools such as Cognos, Power BI or similar.
  • Physical demands (ADA): No unusual physical exertion is involved.
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