Case Manager/Facilitator - KTC

Job Details
Job Location
STOCKTON on FREMONT ST - STOCKTON, CA
Position Type
Full-Time
Salary Range
$30.00 - $34.63 Hourly
Job Shift
Day
Description
Mission Statement
Through the use of social and restorative justice principles, Five Keys provides traditionally underserved communities the opportunity to improve their lives through a focus on the Five Keys: EDUCATION, EMPLOYMENT, RECOVERY, FAMILY, COMMUNITY.
Five Keys Overview
Five Keys is a nonprofit organization that operates an extensive network of programs across California. With a presence in 14 counties and over 120 locations, Five Keys focuses on various initiatives aimed at empowering individuals and families to overcome poverty and inequity. The organization's programs encompass a wide range of services, including public charter schools, restorative justice programs in jails and prisons, shelters, permanent supportive housing, and the development of new housing and support programs. At Five Keys, the overarching objective is to uplift individuals and families by providing them with essential resources. This includes education, housing, employment, and the necessary tools to sustain their progress. By offering these fundamental elements, the organization aims to create positive and lasting change in communities, making them better places for everyone.
Our Core Competencies
A well qualified candidate has the capacity to communicate effectively , collaborate with others while building positive relationships , demonstrates strong problem solving skills , has a dynamic learning mindset , and remains committed to a high level of cultural and social awareness. A successful candidate will work well under pressure, observe appropriate boundaries and operate with a high degree of emotional intelligence .
What it's really like to join our agency...
At Five Keys, culture matters. Culture is at the very core of everything we do and impact on a daily basis. We've made a commitment to building an inclusive culture that seeks collaboration over hierarchy to create empowered work teams. We serve vulnerable populations daily and we strive to approach everyone with compassion, patience and a trauma informed approach. We choose to push past discomfort to have difficult conversations to impact the greater good. This allows us the opportunity to collaboratively create an inclusive culture and transform the world around us.
BENEFITS
We offer very low monthly costs for medical insurance! Dental, vision and life insurance premiums paid by Five Keys and various pre-tax flexible spending accounts and retirement account 403b. Generous time off. Annual reimbursement up to $100 towards gym membership, smoking cessation and weight loss programs. Annual reimbursement up to $50 towards annual athletic event participation and annual massage after 6 months of employment. FREE access to wellness-related apps, Employee Assistance Program and a comprehensive mental health care platform for you and your dependents
Qualifications
JOB SUMMARY
The Keys to Change Facilitator/Case Manager position reports to the Keys to Change Program Manager and is accountable for Facilitation and case management for the Keys to Change program in San Joaquin County. This position provides direct services to participants to assist them in reintegration into the community following a period of incarceration, including providing case management services, facilitating Cognitive Behavioral Intervention (CBI) workshops and accurately documenting participants' progress and outcomes.
We are looking for someone who insists on maintaining a positive attitude and enjoys supporting a diverse group of people. If this job is for you, you will support the Five Keys mission by creating a work environment of mutual respect and fairness, while encouraging creative and critical thinking through an equity lens. In addition, you will contribute to our appreciation of diversity and foster a climate of multicultural understanding.
JOB DUTIES AND RESPONSIBILITIES

• Work directly with participants, the San Joaquin Probation and Sheriff's Departments, and local service providers to develop reintegration plans following incarceration
• Conduct pre-release program intake interviews to determine the needed service and support levels related to education, employment, family, recovery, and community
• Develop individualized reentry and stabilization plans with assigned clients
• Facilitate daily workshops for eight week CBI Employment cohorts
• Assist Program Manager with all data reports as needed
• Develop, revise, and implement curriculum that aligns with the evidence-based practices of the CBI program
• Develop and facilitate strategy for community education and awareness of the needs of formerly incarcerated clients
• Network with other reentry programs to referrals to other services as needed
• Build and maintain relationships within the network of local service providers
• Make referrals to probation department employment program as needed
• Utilize Apricot 360 or other client databases to keep accurate and up-to-date records of employers, placements, and other client information
• Timely and accurately document appropriate areas of participant case files with progress, outcomes, obstacles, and other activities
• Assist with program orientation as needed
• Coordinate efforts of internal and external partners to prove case management services to participants
• As needed, provide counseling and crisis intervention services to program participants
• As needed, take a lead role in criminal justice and reentry training, planning and implementation initiatives as needed
• Attend program and agency related meetings and conferences
• Abide by Five Keys and Probation policies and procedures
• Other duties as assigned

KNOWLEDGE AND SKILLS

• Excellent public relations, community organizing, negotiation, mediation, conflict management, and meeting facilitation skills
• Demonstrated ability to inspire community participation and build coalitions

• Advanced proficiency in Zoom, Microsoft Office, Google Workspace, and databases, including word processing, email, internet, and spreadsheets
• Able to maintain strict confidentiality and take all precautions when handling sensitive information
• Ability to effectively and efficiently work from home and independently, with high levels of self-accountability

EDUCATION AND WORK EXPERIENCE

• 2 years case management, counseling, and assessment experience
• Previous re entry experience preferred OR
• Equivalent combination of education and experience
• Preference will be given to qualified applicants who are returning citizens
• Upon hire, successful complete certifications in CBI-Employment and Motivational Interviewing required

PHYSICAL REQUIREMENTS

• To promote the health and safety of its employees, those we serve and our local communities, Five Keys requires that all employees must be fully vaccinated against COVID-19 and/or adhere to all weekly testing and safety measures. Employees may also request and receive approval for an exemption from this policy. Exemptions are granted to accommodate a medical condition or sincerely held religious belief
• Must wear provided PPE (Personal Protective Equipment) and adhere to all safety guidelines and requirements, when needed
• Frequent talking and hearing conversations
• Long periods of walking, sitting at a desk and/or computer station
• Lifting items that weigh up to 25 lbs.; reaching, bending, carrying and stooping within the daily routine of tasks and activities

ADDITIONAL REQUIREMENTS
This position is contingent upon:

• Satisfactory results of a Live Scan (criminal background investigation)
• Successfully obtaining jail clearance for positions working in county jails or probation locations
• Submitting proof of clear TB results. Results dated within 60 days prior to hire date are acceptable

WORK ENVIRONMENT

• Moderate to high noise level
• Work environment varies from site to site
• Some personal safety risk working in underserved communities

GROWTH OPPORTUNITIES
At Five Keys, we understand that when our employees grow, the agency has a greater capacity to thrive and accomplish its mission. It is for this reason that we remain committed to providing ongoing professional development opportunities for all of our employees. These include but are not limited to: conferences, staff development training, and coaching plans that allow incumbents to grow into new positions within and across programs within the agency (i.e., programs, schools, housing).