District Team Lead Job Description - Chicago, IL
Are you ready to be part of an innovative laundry concept that's rapidly expanding?
SpinXpress is seeking a dedicated team to join us on our exciting journey. Our goal is to revolutionize the laundry industry by providing unparalleled service in a modern, inviting, and secure environment.
As the District Team Lead, you will be in charge of overseeing multiple locations, leading your team to deliver exceptional service and ensure customer satisfaction. We are looking for someone who is dynamic, entrepreneurial, and professional, using their previous experience to establish and supervise a team, manage daily operations, and grow with us.
The perfect candidate will have a strong background in retail, hospitality, or food service. Our service and team are exceptional, reshaping the way laundry is perceived worldwide.
By joining us, you'll be part of a fantastic team of driven professionals committed to surpassing expectations in all aspects of our thriving business. This role will also be instrumental in the launch of our new Fresh and Commercial divisions. What's in it for you?
- Competitive Compensation: $55,000 - $65,000 (base salary + bonus)
- Discounted laundry services
- Flexible yet consistent work schedule
- Casual work environment
You will be a key player in our organization, supporting our expansion. This is your opportunity to contribute to an innovative business in the consumer services industry and play a vital role in the success of a service gaining traction in the market. Excited to take your career to the next level?
Compensation:$55,000 - $65,000 base + bonus
Responsibilities:- Establish a workplace culture aligning with SpinXpress objectives and define the mission, vision, and values of SpinXpress.
- Recruit, conduct interviews, select, hire, and nurture an appropriate number of managers and attendants.
- Focus on team development to enhance customer satisfaction and operational excellence.
- Monitor and predict operational patterns and analysis.
- Create procedures complying with HR regulations.
- Guide, support, and develop staff, including overseeing the onboarding process for new employees.
- Encourage staff to take ownership and ensure accountability through consistent feedback.
- Lead employees to meet productivity, quality, and goal achievement expectations set by the organization.
- Manage employee work schedules, including training, call-ins, and overseeing overtime hours.
- Implement and refine processes and protocols to sustain operational excellence (quality, speed, efficiency, and output) continuously.
- A Bachelor’s degree or equivalent work experience is required for this position.
- Previous experience in operations or related fields is essential.
- The ideal candidate should have a strong background in retail, hospitality, or food service.
- Demonstrated leadership and development qualities are a must.
- Problem-solving and critical-thinking skills are crucial for this role.
- Knowledge of basic economics, budgeting, and accounting principles is necessary.
- Proficiency in Microsoft Windows environment, including Excel, is required.
- The ability to serve as a knowledgeable resource to the management team is essential for providing leadership and direction.
About Us
Here at SpinXpress, our M ission is to deliver a fun environment and experience while at work. Keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities – Clean, Bright, and Safe – That’s The SpinXpress Way !
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