Solutions Engineer

What you'll do:

• Become an expert on the end-to-ends of Scale Products
• Create tailored demonstrations and collateral for federal stakeholders at both the executive and analyst level.
• Partner with Scale Account Executives to deliver customer pilots according to requirements agreed by the customer.
• Integrate and ingest a variety of external datasets to solve government use cases.
• Interact with customers on a day-to-day basis to understand their pain points and design solutions
• Work with internal product and engineering teams to turn customer requirements into Scale capabilities
• Understand public sector mission sets and strategic objectives to better showcase Scales products.

Ideally you'd have:

• Strong engineering background, preferably in computer science, mathematics, or other quantitative fields
• Strong communication skills - ability to interact with both technical and non-technical customers at all levels
• At ease with technology, able to quickly pick up new tech stacks and troubleshoot
• Previous experience working with Public Sector customers (Federal Civilian, State and Local Government, Education, Non-profits, etc.)
• Proficiency in scripting languages such as Python, Javascript/Typescript, Bash scripts or programming languages.
• A strong desire to roll up your sleeves and help build a business in an extremely fast-paced environment
• Ability to travel 10-20% of the time

Nice to have:

• Active US Government Security Clearance
• Based in the Washington, DC area or willing to relocate
• Background working in AI/ML, particularly Generative AI and Large Language Models