Executive Director, Global CRO & Professional Services
Company: Citeline
Location: Remote, United States
Date Posted: Sep 25, 2024
Employment Type: Full Time
Job ID: R-603
Description
About Citeline: Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.
Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies.
The Role: Executive Director, Global CRO & Professional Services
The Citeline CRO Leader is responsible for leading a team of 3+ sales professionals to drive New Bookings & Renewal growth for the business. The ideal candidate will thrive on achieving results, elevating team performance to surpass pipeline growth and sales targets. This role requires strong leadership skills, a deep understanding of the industry, and the ability to cultivate and maintain relationships with clients.
Responsibilities
- Create & maintain a culture & environment of Winning, Growing & Belonging
- Prioritize Hyper-Growth to exceed Monthly, Quarterly & Annual Sales Targets for both New Bookings & Renewals
- Set the focus & direction for the team and support them in execution.
- Take a hands-on approach to planning Sales funnel development and growth of sales.
- Generate sales growth through traditional and creative methods.
- Identify new business opportunities and market trends.
- Consistently recruit excellent talent
- Develop outstanding professional relationships to maximize lifetime value of each account.
- Use a range of communication, sales and negotiation frameworks to grow sales to assigned clients.
- Collaborate with your Sales Leaders, Marketing and Customer Success teams to devise and pursue Account Development strategies.
- Provide accurate and up-to-date sales pipeline reports and sales forecasts.
- Weekly Pipeline reviews to ensure your team understands client needs and has a robust action plan to progress and win each deal.
- Keep the team inspired & focused at all times
Requirements:
- Bachelor’s Degree (BS / BSc preferable). MBA a ‘plus’
- 10+ years commercial experience, 5-8 years of experience in a Sales Leadership capacity in the clinical pharma services and technology space.
- Strong track record in managing and closing multifaceted software/services portfolio solutions.
- Emotionally intelligent and able to manage a complex stakeholder environment.
- Excellent knowledge of sales processes, tactics, and strategies.
- Willing to travel up to 30%
Our Guiding Principles for success at Norstella:
- Bold, Passionate, and Mission-First
- Integrity, Truth, and Reality
- Kindness, Empathy, and Grace
- Resilience, Mettle, and Perseverance
- Humility, Gratitude, and Learning
Compensation: The expected base salary for this position ranges from $175,000 to $190,000, with additional benefits and a discretionary bonus.
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
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