Corporate Trainer

Company:  Mercury's Madness, Inc
Location: Bellevue
Closing Date: 23/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About the Organization
MERCURYS MISSION:
To Embrace People,
Foster Relationships
and Spread Love -
One Greeting, One Connection,
One Relationship at a Time
We are a locally owned company founded in Woodinville in 1998. Over the years, we have grown to 11 Eastside locations, including our newest Flagship Roastery and Bakery, Redmond Cafe, Woodinville, and Bothell Drive locations. We have won numerous awards for our commitment to excellence.
We are intensely focused on providing the most memorable Customer Service, Organic Coffee, Specialty Beverage, and Bakery experiences throughout our diverse company platform and world-class Flagship Roastery and Bakery in Bellevue.
We invite you to be a part of a team that prides itself on three core principles:
COFFEE. CULTURE. COMMUNITY.
Location
#00 Headquarters
Shift
Various Shifts
Description
Position Overview: We are currently hiring a Trainer responsible for developing and delivering effective training programs to our team members. This role will be crucial in ensuring our staff is well-equipped with the necessary skills and knowledge to provide exceptional customer service and uphold our quality standards.
Responsibilities:
• Develop and deliver training programs for new and existing employees, covering coffee preparation techniques, customer service, and company policies
• Conduct on-the-job training, providing guidance to team members
• Collaborate with management to identify training needs and create targeted programs
• Maintain and update training materials to reflect the latest industry trends and company policies
• Evaluate and assess the effectiveness of training programs through feedback and performance metrics
• Ensure compliance with safety and sanitation protocols
Benefits:
• Competitive salary
• Employee discounts on food and beverages
• Opportunities for career advancement within a rapidly growing company
• Supportive team culture
Mercurys Coffee Co. is an equal-opportunity employer committed to creating an inclusive environment for all employees.
Position Requirements
Requirements:
• Minimum age requirement: 18 years old
• Previous experience as a trainer in a similar industry, preferably in coffee or food service
• Strong understanding of coffee brewing techniques and equipment
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational and multitasking abilities
• Flexibility to work a variety of shifts and weekends as needed
EOE Statement
Mercurys Coffee Co. is an equal opportunity employer to all employees and applicants. Mercurys does not discriminate against qualified individuals based on their race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. Please contact for accommodations to the application process
Tags
This position is currently accepting applications.
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