Account Manager

PRIMARY FUNCTION
The Account Manager will work as part of a four-person team led by the Director of Professional & Advisor Services to support all areas of valuations/appraisals and ensure appraisals go out consistently and efficiently while adhering to USPAP requirements. In addition, the role will lead consignments from the initial walkthrough stage through pick-up and sale, and will also assist with various business development initiatives, when relevant. The successful candidate will have the ability to display a high level of entrepreneurialism, teamwork and client service.
DUTIES AND RESPONSIBILITIES
Valuations/Appraisals and Consignments:

• Field inquiries from referral sources such as law firms and art advisors relating to the appraisal process.
• Conduct walkthroughs for potential appraisals and consignments in order to determine the suitability of a potential appraisal/consignment.
• Review walkthrough images/listings with appropriate specialist departments.
• Organize onsite visits for specialists and consultants.
• Act as the key point person on assigned appraisals, fielding all internal and external queries and follow-up, and ensure the appraisals are completed in a timely manner and adhere to USPAP/Phillips standards.
• Liaise with the departments/legal to organize contracts for consignments
• Liaise with in-house and external shippers to organize collection of consignments; be onsite for the collection of property.
• Liaise with departments to help facilitate authenticity and understand nuances of artists authenticity needs.
• Act as the key point person on assigned consignments, fielding all internal and external queries and follow-up, and ensure the consignments are tracked through the full cycle and all client communications are managed accordingly
• Coordinate closely with Professional & Advisor Services team members to ensure a high degree of coverage and service delivery.

Trusts & Estates:

• Attend Trusts & Estates conferences when feasible, as agreed with the Senior Director of Professional & Advisor Services.
• Assist and source ongoing business development with various referral sources, such as attorneys, wealth advisors, accountants, art advisors, insurance brokers and carriers.
• Attend Phillips sponsored events and proactively targeting referral sources.

PROFESSIONAL SKILLS AND EXPERIENCE

• 5+ years of proven, successful experience in the same or similar role working for an international auction house.
• Excellent verbal and written communication and presentation skills.

EDUCATION AND TRAINING

• Bachelor's degree or equivalent combination of training and experience.
• Art History background desirable.

PERSONAL ATTRIBUTES

• Driven and entrepreneurial with a proven ability to initiate business and track record of success.
• Proactive with excellent project management and organizational skills.
• Ability to work professionally and collaboratively with all other areas within the business.
• Maintain high standard of integrity and ability to handle confidential information discreetly and responsibly.
• Ability to operate with grace under pressure while delivering excellent work product.

WORKING CONDITIONS

• Work is primarily undertaken at Park Avenue location.
• Flexibility to work evenings and weekends.
• Travel as and when required, including visits to client sites (a driver's license is required).

ADDITIONAL INFORMATION

• The salary range for this role is $80,000-$90,000 per year.