Staff Software Engineer

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

How you’ll make an impact:

The Platform Observability team is looking for a Staff Software Engineer to help design and implement observability solutions that enable deep visibility, insights, alerting and incident response capabilities, distributed tracing, log aggregation, infra and APM/SLO/cost management tooling for the production software that drives SiriusXM and Pandora. As part of the wider Platform Engineering organization, this Staff Engineer will have the opportunity to collaborate with our internal user base of engineers across all of the SiriusXM product development teams and have an outsized impact on the internal developer experience and the reliability of our products.

What you’ll do:

• Lead the design, development, and implementation of observability solutions to monitor the health and performance of the services and infrastructure underpinning SiriusXM’s production software.
• Architect and implement scalable systems for collecting, processing, and analyzing telemetry data.
• Develop and maintain dashboards, alerts, and visualizations to provide actionable insights to stakeholders inside and outside of Platform Engineering.
• Develop and maintain the platform’s observability-as-code library.
• Participate in the cross-org Staff+ Engineer group, serving as a technical resource for all teams in Platform Engineering.
• Automate monitoring and incident response processes to enhance efficiency and reliability.
• Provide technical guidance and mentorship to engineers within the Observability team.
• Collaborate with platform and application teams to establish best practices for instrumentation and monitoring of cloud-native applications.
• Continuously evaluate and optimize observability tools and processes to improve performance and reduce operational overhead.
• Implement cost optimization strategies for observability tools, ensuring efficient utilization of resources while maintaining high-quality monitoring capabilities.
• Analyze usage patterns and identify opportunities to streamline data collection, storage, and analysis to reduce costs without sacrificing visibility or reliability.
• Monitor and track observability-related costs, providing regular reports and insights to management to facilitate informed decision-making.
• Train team members on cost optimization best practices and empower them to proactively identify and address potential cost drivers within the observability tooling ecosystem.
• Provide support and expertise to application teams during on-call rotations, serving as a point of contact for troubleshooting and resolving observability-related issues.

What you’ll need:

• 7+ years of experience in a technical role (e.g. SRE, DevOps, Software Engineer).
• Have played a lead role in large software development projects in the cloud (preferably AWS).
• Hands-on experience administering/using observability tools (preferably Datadog).
• Strong familiarity with observability patterns and best practices including concepts like SLAs, SLOs, and SLIs.
• Passion for identifying and building new tools and technologies to solve complex observability problems.
• Exceptional communication and collaboration skills, adept at conveying compelling value propositions and fostering consensus across teams.
• Proven ability to document and present work effectively, while strategically addressing business, product, and technical challenges.
• Commitment to “internal client” and customer service principles.
• Fluent in at least two programming languages.
• Must have legal right to work in the U.S.

Extra credit:

• Deep familiarity using and/or administering Datadog.
• Experience in building Observability resources (Dashboards, Monitors, Alerts etc) using infrastructure as code, preferably AWS CDK and CloudFormation.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $95,800 to $170,500 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.