Senior Program Director - West YMCA

GENERAL FUNCTION: Under the guidance of the Branch Director, the Senior Branch Director II will oversee the development of staff, programs, finances, and daily operations of several departments including Fitness, Group Exercise, and Pickleball. The Senior Program Director acts as a liaison to committee(s) and advisory board(s) as directed and plays an active leadership role in the Association's Strong Community Campaign. It is anticipated that an average workweek will consist of 50 hours to complete duties.

MINIMUM ENTRY REQUIREMENTS:

Education/Experience Requirements:

• Minimum age of 24
• Bachelor’s Degree in a related field (10 years proven YMCA management experience will be equivalent to a degree)
• Minimum 3 years of experience and proven success managing, hiring, training & developing staff and managing a budget

Physical/Mental Requirements:

• Must be able to routinely perform the following physical activities: climb stairs, bend, stoop, kneel, twist, reach with hands, sit, stand for extended periods of time, walk, lift and/or move up to 50 pounds, have finger dexterity, grasp, perform repetitive motions, talk, hear, and have visual acuity to perform detailed tasks.
• Must have the ability to lead and delegate to others and communicate effectively, both orally and in writing.
• Must possess problem-solving, organizational, and task management skills; ability to make independent and sound decisions in a rapidly changing environment.
• Must be detail-oriented and exhibit a high degree of accuracy and alertness.
• Must demonstrate initiative in the absence of supervision.
• Must be able to relate to and work with diverse groups of people in a friendly and consistent manner.
• Must work collaboratively as a team member as well as independently and lead by assigned goals, duties, and deadlines.
• Must possess the ability to exercise high levels of discretion and confidentiality.
• Must present a neat and professional appearance at all times.

Job Requirements:

• Commitment to the YMCA mission, vision, and values.
• Must attend New Employee Orientation within 30 days of hire.
• Complete required trainings and/or certifications for the position in accordance with Conditions of Employment.
• Possess a clear and complete understanding of exercise science principles, and the ability to apply those principles in a practical wellness atmosphere.
• Learn all emergency procedures and action plans for the branch.
• Understand and abide by all policies and procedures as set forth by the association.
• Work a schedule that reflects the needs of the branch, including evenings and weekends.

JOB RESPONSIBILITIES:

Staff Development:

• Responsible for recruiting, hiring, training, developing, scheduling, and managing a high-performing staff focused on providing exceptional service and working well as a team.
• Developing strategies to provide support and motivation to staff for the achievement of goals and retention.
• Reviewing and evaluating staff performance.
• Maintaining staff retention through positive reinforcement and support.
• Responsible for safety drills/audits, monthly documented staff meetings/development, and trainings.
• Ensuring staff certification records are current and fulfill all in-service standards.

Program Operations:

• Ensuring all programs comply with YMCA standards and methods of operation.
• Integrating member-service and engagement strategies into all programs to ensure positive member recruitment and retention.
• Building and expanding program enrollment and participation.
• Keeping accurate records of attendance, retention, member, and non-member participation.
• Monitoring and evaluating delivery and effectiveness of programs and staff for the highest possible level of quality.
• Being visible to staff and members while at work.
• Responding to all member and community inquiries and concerns within 24 hours.
• Communicating program information, changes, and needs in a timely manner to supervisor and branch staff.

Fiscal Management:

• Developing, monitoring, and meeting or exceeding budget targets.
• Producing effective and efficient staff schedules within set payroll budget parameters.

Strong Community Campaign/Financial Development:

• Providing leadership for assigned aspects of Strong Community Campaign, special events, and other fund development to ensure fundraising goals are met.

Facilities:

• Maintaining complete familiarity with all risk management procedures and policies.
• Maintaining program area and equipment in an orderly, clean, and safe condition; reporting any irregularities to maintenance personnel.
• Conducting multiple daily walk-throughs.
• Keeping an up-to-date inventory on all equipment, materials, and supplies.

Other:

• Serving as a member of the branch management team performing specific duties which support the overall success of branch operations.
• Communicating information promptly to all branch leadership and departmental staff.
• Attending applicable training and conferences to further professional development.
• All other duties as assigned.

EFFECT ON END RESULT: Providing leadership and guidance to ensure the achievement of goals and objectives of the branch with high levels of participation, satisfaction, and retention of members, participants, and staff.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person