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Department: Sales
Reports to: Sales Manager
Job Summary:
In this key role on the High Purity Sales Team, the Biopharma Product Manager (BPM) position handles product strategy, technical product management and sales. The BPM is the face of HPNE to the customer. This position must understand and then represent the client and the product requirements. The BPM will work with the engineering, client services, materials, quality and production teams to ensure the product requirements and workflow are accurate. The BPM is responsible for the overall customer satisfaction and retention.
Supervisory Responsibilities:
- None
Duties/Responsibilities:
The responsibilities will include but not limited to:
- Identify new business opportunities aligned with the organization’s overall market and growth strategy
- Actively drive newly launched innovative products and services into the marketplace
- Proactively follow up on the successful implementation of sales activity at key accounts
- Regularly report on the progress of acquired business to senior leadership and internal stakeholders
- Ability to seek out and identify new sales opportunities and build relationships with long term partners
- Provide technical support and field application support to customers for upstream and downstream processes
- Participate in industry events and trade shows
- Maintain updated and accurate account information
- Maintain strong cross functional relationship with key stakeholders in other departments
- High-level of correspondence with HPNE’s customer base
- Manage existing accounts
- Perform other projects and duties as assigned by the Sales Manager for the overall benefit of the organization
- Stay abreast industry developments and customer announcements
Required Skills and Abilities:
- Ability to prioritize and multitask
- Proven sales and product management skills
- Excellent written and verbal communication skills
- Strong attention to detail
- Ability to work effectively on a cross functional team and independently
Education and Experience:
- Bachelor’s degree in a science or technical major area preferred
- 5-10 years of sales experience required, ideally in pharma, biotech or life science sector
Physical Requirements:
- Employee is required to sit, stand, walk, and move around the facilities