If you're looking for a career with Hyatt, Grand Hyatt Vail is seeking colleagues with unmatched service. We care for people so they can be their best.
This person will be responsible for working with the condo owners to identify property goals, needs, and objectives. The condo property coordinator will be able to answer questions, give general information, book reservations, and handle in-house needs. Responsibilities include but are not limited to:
- Answer telephones and book reservations.
- Interact with potential guests/owners.
- Conduct potential site tour visits and picture inventory.
- Coordinate and enforce condominium procedures and policies set forth by the Property Manager and/or General Manager of the Condominiums.
- Provide support and knowledge of condominium policies to the reservations team.
- Comprehensive knowledge of the Lodging Quality Assurance Program.
- Reserve owner and owner guests' reservations.
- Interact with owners and handle in-house guests' needs and pre-arrival guests' requests.
- Greet guests, vendors, and owners coming into the office.
- Answer telephones and interact with vendors, contractors, realtors, and guests.
- Conduct condominium and private residence inspections.
- Complete daily checklists, office paperwork, reports, and unit inspections.
- Work with owners on requests and guests’ requests.
- Check-in duties at Grand Hyatt Vail front desk and responsible for the guest registration process.
- Complete any other job-related duties assigned by Front Office Manager / Property Manager or General Manager of Condominiums.
This is a year-round full-time position with a starting rate of $22.00 per hour. Actual pay will be based on experience. This role is also eligible for a retention bonus paid in increments after 30, 60, and 90 days of employment.
Why Work at Hyatt?
- Enjoy free meals in our colleague cafeteria for every shift worked.
- Free parking on-site.
- 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year.
- Discounted & Complimentary hotel room nights.
- Flexible Spending Account (Full-Time colleagues).
- Retirement Savings Plan.
- Basic Life Insurance.
- PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time).
- Opportunities to work around the world with Hyatt Hotels and Resorts.
- End of Season Ski Pass Bonus.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. If you are ready for this challenge, then we are ready for you.
Qualifications
- Must be resourceful, self-motivated, able to multi-task, possess a strong work ethic and sense of urgency, and follow up in dealing with guests/owners.