HR Experience Strategist Director

Position Summary

The HR Experience Strategist Director position is responsible for the employee experience, including fostering engagement and increasing productivity that will reduce employee turnover and increase employee morale and productivity. This position drives organizational strategy and culture by improving the employee's overall work experience. As the HR Experience Strategist Director, this position will lead, plan, develop, and direct the employee experience for all positions in our Child Development Department. This position will report to the Chief of the Human Resources Department.

Education & Certification Requirements

• Bachelor's degree required. A degree in Organizational Development, Industrial/Organizational psychology, or related business degree preferred, Master’s degree highly desired.

Experience & Training Requirements

• 5+ years developing and leading training efforts, with direct experience creating learning programs and facilitating leadership workshops.
• Knowledge of adult learning principles to deliver manager or leadership development programs and workshops.
• Experience leveraging technology to curate and deliver high-impact learning.
• Experience in full-lifecycle employee recruitment.
• Strong content development experience and a deep understanding of learning methodologies.
• 5-7 years of organizational effectiveness experience with increased responsibility levels and a successful track record of effectively solving business challenges.
• Experience as an external or internal consultant is highly desired.
• Excellent program, project, and process management skills (complexity, high degree of risk, resource management).
• Advanced facilitation skills, experience in group dynamics, and effective workshop design.
• Ability to work both independently and collaboratively in a remote environment.

Desired Outcomes

1. Create and implement a training and learning environment that promotes excellence in the workplace.
2. Develop an impactful retention plan.
3. Ensure a successful and collaborative high-level recruitment strategy.

Essential Job Requirements & Duties

1. Provide insightful and impactful consultation to organizational leaders, ensuring that HR solutions are effective and enhance the organization's culture.
2. Cultivate a positive employee experience with a strong emphasis on customer service, fostering a collaborative environment that promotes effective performance and continuous improvement.
3. Ensure strict compliance with HR legal and regulatory standards.
4. Lead change management initiatives and foster a culture of adaptability throughout the organization, encouraging the adoption of tools and technologies to improve the efficiency of HR solutions.
5. Collaborate with the VP of Human Resources to onboard new hires.
6. Build and nurture relationships with employees and leadership.
7. Provide prompt and excellent customer service to hiring managers to ensure a smooth candidate experience.
8. Develop and execute strategies that facilitate organizational change.
9. Spearhead initiatives on behalf of the organization and the Human Resources department.
10. Create and implement effective HR strategies and best practices to support employee success in their roles.
11. Carry out projects individually and as part of a team as assigned.
12. Continuously review processes to identify improvements in HR service delivery.
13. Coordinate with the Senior HR Manager to ensure a smooth and meaningful onboarding experience for new employees.
14. Identify and address gaps in organizational capabilities to formulate and implement a Diversity, Equity, and Inclusion strategy.
15. Design and facilitate learning programs that promote employee development through HR initiatives.
16. Cultivate a learning community of leaders within the organization.
17. Create leadership programs and develop materials that support professional growth.
18. Employ a data-driven approach to assess and meet the needs of HR services.
19. Develop detailed, high-level organizational and transformational strategies.
20. Perform other related duties as assigned.

Physical & Working Condition Requirements:

The physical demands described here are representative of those that must be met by an employee to perform successfully. While performing the duties of this job, the employee is regularly required to speak English, specifically, to communicate both in person and over the telephone. The employee must regularly be able to read English proficiently. The employee must regularly operate a word-processing system and be able to read, produce and transmit data on such a system. The employee frequently is required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must be able to lift and/or move up to 20 pounds occasionally. Specific vision requirements include the ability to see at a close range.

Employment Conditions:

This job description is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the duties as described. This job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Chicago Commons reserves the right to change this job description and/or assign tasks deemed appropriate.

Chicago Commons is an equal-opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Chicago Commons provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process).