Customer Service Representative

Job Description

A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience. Responsibilities include Provide verbal and written communication via phone support and email correspondence Monitor various processes including delivery routes and any related changes.

Required Skills & Experience

• 1+ years of experience as a Customer Service Representative within a call center environment
• High school diploma or equivalent
• Proficiency utilizing Microsoft Office programs such as Outlook and Word
• Excellent communication skills and ability to resolve issues within a timely and professional manner

Nice to Have Skills & Experience

• Logistics and/or supply chain industry experience
• Bilingual in Spanish and English