Human Resources Associate

Job Summary:
The Human Resources Associate will manage the intake process for employees requesting reasonable accommodations for medical and religious needs, ensuring a smooth and confidential experience. This role requires collaboration with various stakeholders and a commitment to compliance with relevant laws and regulations.
Key Responsibilities:

• Manage the intake process for reasonable accommodation requests, ensuring confidentiality and a smooth experience for employees.
• Collaborate with HR and Business Unit (BU) Managers/Leaders to gather pertinent information as part of the interactive process.
• Facilitate communication between employees, managers, the Reasonable Accommodations team, and other relevant stakeholders (e.g., Ergonomics Team, BU Admin).
• Partner closely with the Reasonable Accommodations team to ensure a seamless interactive process.
• Document and maintain accurate, appropriate, and timely case notes and statuses via the Firm's centralized systems (HRCM and AskHR) from conception to closure.
• Manage reasonable accommodations case distribution in the Firm's centralized system (AskHR).
• Escalate pertinent matters as necessary throughout the accommodations process.
• Stay updated on relevant laws and regulations to ensure compliance in the accommodation process.
• Continuously assess and improve the efficiency of the intake and administrative processes.
• Provide high-quality operational support to HR Business Partners on cyclical and ad-hoc HR processes, including entering Workday transactions, handling reporting requests, assisting with audits, and maintaining employee data and documents.
• Provide day-to-day support for employees and managers on operational HR matters, delivering timely, accurate, and thorough responses.
• Project manage planned and ad-hoc activities for the HR Business Partner and/or Human Resources Employee Services (HRES) team.
• Liaise with HR Solutions teams and product areas to deliver HR services to HR Business Partners, managers, and employees.
• Ensure requests are tracked appropriately to completion; log information into systems and update details in a timely manner to track service inquiries, resolutions, and provide metrics to stakeholders.

Required Qualifications:

1. Bachelor's degree in Human Resources, Business Administration, or a related field, with preferred experience as an HR Coordinator or in Recruiting.
2. Excellent interpersonal skills, demonstrating patience, tact, and respect.
3. Strong organizational skills and thorough communication abilities.
4. Excellent independent judgment with the ability to recognize when to escalate issues.
5. Proficiency in navigating multiple stakeholders effectively.
6. Experience dealing with sensitive matters and maintaining confidentiality.

Preferred Qualifications:

• Prior experience in coordinating accommodation requests or similar roles is preferred

Education: Bachelors Degree