Operations Court Coordinator

Onsite Role
Job Description:
This position supports the management and review of legal documents affecting the Bank. Analyzes documentation related to legal matters such as search and seizure warrants, garnishments, court orders, court summons, and other requests.
Review - Reviews legal documentation to determine the nature of the request and the necessary subsequent action. Identifies client account associated with the request. Sources information by retrieving from multiple Bank resources, credit cards, wires, IP addresses, statements, signature cards and other methods of validation.
Business Support - Takes appropriate administrative steps to comply with legal requests which may involve seizing client assets, placing holds, closing accounts, and other actions. Processes responses, payments, notifications to external parties, and monthly reports. Works closely with clients, law enforcement, attorneys, and courts.
Documentation - Compiles, evaluates, and maintains legal or court-related documentation. Ensures accurate tracking and reporting of all requests for compliance purposes, including tracking of incoming and outgoing communications. Analyze and give verbal or written explanations of sourced information to law enforcement, agents and attorneys and certifying and mailing to respective requestors.
Client Service - Communicates and clarifies legal requests to clients. Explains actions taken on client accounts or information as a result of legal requests. Verifies and notifies victims of identity theft.