Library Page - Westchester Square LibraryDepartment: Branch LibrariesEmployment Type: Part TimeLocation: Westchester Square LibraryReporting To: Luz MarinCompensation: $16.00 / hourDescriptionOverviewDo you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers. The Program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.The library page position is scheduled for 16 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.Key ResponsibilitiesUnder the direction of a Page supervisor, the Library Page:Projects a positive and courteous attitude to the public by providing exceptional customer serviceShelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numericallyAnswers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistanceAssists patrons with basic computer, internet and audio/visual equipment usageLocates and prepares library materials requested by patronsAssists staff with checking materials for damage and removing them from the shelvesHelps set up public spaces for events and programsPerforms other related tasks as neededRequired Education, Experience & SkillsRequired Education and CertificationsCurrent enrollment in a degree program at an accredited schoolProper employment certificate for minors under 18 ( as required by NYS lawRequired SkillsAbility to accurately and efficiently sort and arrange items in alphanumeric orderStrong organizational skills and ability to follow detailed instruction in a fast-paced environmentExcellent customer service skills and the ability to work with a diverse patronageSuperb interpersonal and communication skillsStrong problem-solving skillsDemonstrated ability to work as part of a teamDemonstrated reliability and professionalismBasic computer and basic technology skills such as Microsoft Office Suite and Google ApplicationsPreferred QualificationsAbility to troubleshoot basic computer and printer issues preferredExperience with eReaders and library technologies preferredFluency in SpanishManagerial/Supervisory Responsibilities:Navigates customer interactions and escalates issues to the managerMore...NYPL Core Values:All team members are expected and encouraged to embody the NYPL Core Values:Be Helpful to patrons and colleaguesBe Resourceful in solving problemsBe Curious in all aspects of your workBe Welcoming and InclusiveWork EnvironmentPublic service libraryPhysical DutiesModerate lifting required (up to 25 lbs)Pushing book trucksPre-Placement Physical Required?NoSchedule14 hours per week