Vertiv is looking for a Director of Quality in Anderson, SC who will be responsible for implementing and maintaining quality management systems, processes, and procedures to ensure that our products/services meet the highest standards of quality and reliability. The Director of Quality will lead a team of quality professionals in efforts to drive Quality Excellence within the area of responsibility as hired while working closely with the greater Global Quality organization and cross-functional partners to identify areas for improvement and drive continuous quality improvement initiatives throughout the organization.
RESPONSIBILITIES
- Serve as the primary point of contact for quality-related inquiries to stakeholders.
- Participate in the development and deployment of Global Quality standards and ensure deployment within the region of responsibility.
- Develop and implement comprehensive quality management system best practices to ensure compliance with industry standards and customers’ expectations.
- Establish and maintain quality assurance processes and procedures for all aspects of product/service development, manufacturing, and delivery.
- Lead a team of quality assurance professionals, providing guidance, training, and support to ensure effective execution of quality assurance activities.
- Collaborate with cross-functional teams, including manufacturing, engineering, and service, to identify quality issues and implement corrective and preventive actions.
- Conduct regular audits and assessments of quality management systems and processes to identify areas for improvement and ensure compliance with regulatory requirements.
- Develop, maintain, and analyze quality data and metrics to track performance trends, identify root causes of quality issues, and develop strategies for improvement.
- Drive continuous improvement initiatives to enhance product/service quality, reduce defects, and improve customer satisfaction.
- Champion a culture of quality excellence throughout the organization, fostering collaboration, accountability, and a commitment to continuous quality improvement.
- Report out status of KPIs within region and corrective action plans in various meetings, including Quality Quarterly Business Reviews to the Executive Leadership Team.
QUALIFICATIONS
Minimum Job Qualifications:
- A minimum of 12 years of experience in quality or a related field, with at least 7 years in a leadership or managerial role.
- Proven track record of developing and implementing quality management systems and processes in a manufacturing or production environment.
- Strong knowledge of quality assurance principles, methodologies, and tools, including statistical analysis, root cause analysis, and risk management.
- Experience leading cross-functional teams and driving continuous improvement initiatives.
- Excellent communication, leadership, and people skills, with the ability to influence and collaborate effectively at all levels of the organization.
- Strong analytical and problem-solving skills, with the ability to analyze complex data, identify trends and patterns, and develop effective solutions.
- Certification in quality management (e.g., Six Sigma, Lean, ASQ) is a plus.
EDUCATION AND CERTIFICATIONS
- BA, BS, or equivalent experience in a related field; advanced degree preferred.
PHYSICAL REQUIREMENTS
- No Special Physical Requirements
- Light Lifting (5 Ibs.-25 Ibs.)
- Medium Lifting (30 Ibs. – 45 Ibs.)
- Heavy Lifting (over 50 Ibs.)
- Frequent Standing
- Frequent kneeling/crawling/stooping
- Frequent bending/twisting
- Frequent climbing (stairs, ladders)
- Frequent driving (car, van, truck)
ENVIRONMENTAL DEMANDS
- Extreme cold (below 32*)
- Extreme heat (above 100*)
- Noise Level (Medium / High need to shout to be heard)
- Working around moving machinery (fork-lifts, tractors)
- Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
- Work outdoors (no effective protection from weather)
TRAVEL TIME REQUIRED
- 35%