We are seeking an experienced and dynamic Used Car Director to lead our pre-owned vehicle department. As the Used Car Director, you will be responsible for overseeing all aspects of our used car operations, including purchasing, pricing, sales, and inventory management. You will play a crucial role in driving sales growth, maximizing profitability, and ensuring exceptional customer satisfaction.
The ideal candidate for this role has 24+ months of pre-owned inventory management experience with a proven track record of consistent departmental sales growth. Candidate will also have a proven track record of clean inventory management.
Benefits:
- High volume, fast paced work environment
- Employee Discounts
- Career growth opportunities
- Medical and dental coverage
- Paid vacation
- 401(k) with match
Responsibilities:
- Work directly with our employees and customers to develop relationships and help bridge disconnects in the sales process
- Hiring, training, motivating, counseling, and developing the sales management staff
- Conduct regular staff meetings to review all aspects of operations and communicate in a timely manner
- Develop future managers through job growth and performance; evaluate sales staff; be a role model
- Lot control
- Maintain the website, make sure all specials are updated with pricing and compliant
- Departmental expense review and control
- Assist in the development of advertising campaigns and other promotions to support the pre-owned department
- Attend and contribute to manager meetings
- Keep abreast of current market and current valuation of pre-owned vehicles.
- Conduct sales meetings to motivate and train sales professionals
- Adhere to high ethical standards while maintaining gross profit and customer satisfaction
- Manage and lead the Pre-owned car sales team to meet and exceed sales targets
- Develop and execute strategies to optimize inventory, pricing, and merchandising
- Ensure compliance with all applicable regulations and company policies
- Collaborate with other departments to drive overall business success
- Build rapport with customers to build a base of referrals to establish customer network
- Help manage all other aspects and day to day operations of the pre-owned department
Qualifications:
- 24+ months experience running and operating a pre-owned department in a high-volume car dealership. Verifiable references and sales results required
- High School diploma or equivalent required
- Familiarity and experience using an Inventory Tool, VAuto preferred
- Strong leadership and team-building skills
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Sales and trend forecasting abilities
- Proven ability to drive the sales process from plan to close
- Strong business sense and industry expertise.
- Excellent mentoring, coaching and people management skills.
- Proven track record of achieving goals
- Excellent organizational and interpersonal skills
- Analytical and data-driven decision-making approach
- Customer-centric mindset and commitment to excellence
- A strong understanding of inventory control
- Strong Computer & Phone Skills (MS Outlook, CRM, Microsoft Office suite)
- Professional appearance and work ethic
- Self-motivated, goal oriented, and ability to work within a fast paced environment
- Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
- All potential employees must pass pre-employment testing including a background check and drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
About Us:
Trophy is one of the largest Nissan dealerships in the country and has been around for over 50 years and counting. Our commitment to providing exceptional service is second to none. Our dealership puts in maximum effort to exceed expectations at every turn by revolutionizing the automotive industry. Trophy has been the top choice for many customers because of the hard work and dedication provided by our staff who are committed to taking great care of each customer.
Dealership Website and Information:
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