Job Summary
We are seeking a dedicated Practice Manager to provide operational and administrative support to our physicians and practice administrators. This role involves overseeing policies and procedures, billing-related training, and managing relationships with managed care organizations. The Practice Manager will act as a liaison within Mount Sinai Medical Center to ensure efficient non-financial service delivery to our participating physician practices.
Experience Requirements
- Minimum 5 years of medical insurance experience, including medical office administration and benefit verification.
- At least 3 years of experience in revenue cycle management and P&L reviews.
- Strong presentation skills related to metrics and practice performance.
Key Skills
- Staff recruitment, onboarding, and training
- Payroll management and staff scheduling
- Revenue cycle management, including P&L and productivity report reviews
- Patient access and satisfaction initiatives
- Effective communication and team-building capabilities
Additional Benefits:
Performance-based bonus of up to 10%
Discounts on entertainment and leisure activities
Tuition reimbursement
Opportunities for professional development
Merit increases based performance
Key Responsibilities
- Coordinate the planning, training, and implementation of new practice conversions to the billing system.
- Develop and establish efficient site procedures for data input and billing.
- Create and oversee uniform training programs for billing activities and performance metrics.
- Communicate with administrators and physicians to address third-party reimbursement modifications and service delivery arrangements.
- Plan and coordinate capital equipment procurement and space allocation for practices.
- Liaise with department heads and other stakeholders to ensure the resolution of non-financial service issues.
- Supervise personnel activities including hiring, training, performance appraisals, and disciplinary actions.
- Foster a collaborative environment that supports departmental and organizational goals.
- Evaluate practice office support systems and implement improvements for efficiency and service quality.
- Ensure adequate staffing for emergency coverage and provide guidance and training to staff.
Education Requirements
- Associate Degree in Business Administration or a related field (Bachelor's degree preferred).
Additional Qualifications
- Experience in managing operational workflows, facility issues, and emergency management protocols.
- Knowledge of digital access tools and patient engagement platforms.
- Familiarity with performance and service recovery metrics.
If you are a proactive leader with a passion for improving practice operations and enhancing patient care, we invite you to apply for this vital role in our organization.