Linux Systems Automation Engineer

Position Overview:
We are seeking a highly skilled Linux Systems Engineer on a contract basis to support our expanding development community through our Linux Developer Desktop offering. The ideal candidate will possess advanced Linux expertise and experience with various developer tools, with a focus on engineering solutions that enhance automation, observability, and reliability.
Key Responsibilities:

• Support and Automation: Engineer solutions to reduce support needs by implementing automation strategies such as single-click rebuilds, service discovery, and improved observability for our Linux Virtual Desktop Infrastructure (VDI) offering.
• Technical Expertise: Demonstrate deep knowledge in diagnosing and resolving issues related to Kerberos, Active Directory (AD), and Network File System (NFS). Utilize developer tooling effectively to design systems that balance manageability with seamless operation.
• Engineering and Configuration: Apply an engineering mindset to address and rectify issues at the source, integrating configurations into new VDI images. Update base image configurations, conduct thorough testing, and oversee deployment.
• Documentation and Self-Service: Develop comprehensive support documentation, including FAQs and Question2Answer resources, to empower the development community with self-service solutions.
• Developer Experience: Prioritize delivering an exceptional developer experience by optimizing and maintaining a supportive and efficient development environment.

Required Skills:

• Proficiency in Linux systems and administration.
• Experience with Active Directory and Kerberos.
• Knowledge of developer tools and environments.
• Expertise in Citrix, Ansible, NFS, Prometheus, and Grafana.
• Strong understanding of Ubuntu, networking principles, Git pipelines, CI/CD processes, and Docker.

Qualifications:

• Proven experience in Linux system engineering with a strong focus on automation.
• Ability to manage and resolve complex technical issues effectively.
• Excellent problem-solving skills with a proactive approach to improving systems.
• Strong communication skills with the ability to create clear and concise documentation.

This role is critical in ensuring that our Linux Developer Desktop offering operates smoothly and effectively, providing an outstanding experience for our development community.