Responsibilities
The Vice President of Business Development will be responsible to ensure achievement of budgeted overall occupancy, skilled mix and targeted activity outcomes for assigned region. The VP of Business Development consults with field Admissions Directors and External Care Coordinators for facility team members assigned to strategic markets (overnight travel may be required). Provides on-site coaching, support and training for Admission team members. Manages and monitors standard processes for all customer referrals and admissions. Manages the development and implementation of strategic and outcome-oriented Marketing Plans for assigned markets. Manages external and internal admissions coverage for assigned centers and may provide coverage as needed. Ensures that all team members for assigned markets exhibit a sense of urgency.
Responsibilities of the Vice President of Business Development:
- Participates in corporate initiatives and committees, as assigned.
- Facilitates sales training sessions and/or field-based sales coaching focused on the changing needs and challenges unique to each market or shared within the long-term care profession.
- Provides support and training to Admissions Directors and Liaison team members, as assigned.
- Serves as a resource for Network Development and new business activity.
- Mentors new team members and trains them in accordance with company policies.
- Trains and educates in processes to follow, systems and equipment to use, facilitating relationship development with other team members, customers and families, while modeling the company's culture and expectations.
The Regional Director of Business Development interacts with other Corporate and Center personnel on a variety of professional levels.
- Carries out other tasks as requested in situations where direct interventions on participation may be required.
- In the case of a disaster, employees are expected to make best efforts to execute their assigned responsibilities, be willing to work additional hours, and travel and perhaps lodge at the location where recovery operations are being conducted. The company is committed to ensuring that any such working conditions are safe and reasonable, and that sufficient accommodations will be made to make such extraordinary efforts as tolerable as possible.
- Other duties, as assigned.
Requirements for the Vice President of Business Development:
- 2+ years in external healthcare sales required. Experience in multi-site LTC sales preferred.
- 5-10 years’ experience in the healthcare industry required and regional healthcare sales management experience preferred.
- Valid driver’s license and access to a reliable vehicle for daily use required.
- Ability to travel overnight for training and meeting events.
- Bachelor’s degree preferred.
- Highly responsible individual capable of working independently.
- Strong customer service and solution-oriented approach.
- Ability to work proficiently in a fast-paced healthcare environment and interface with a variety of industry professionals.
- Strong organizational, written and oral communication abilities with strong abilities for critical thinking and problem solving.
- Strong leadership and time management abilities.
- Comprehensive knowledge of skilled nursing services, payors, center admission process and discharge process.
- Ability to handle multiple tasks and priorities and thrive in a fast-paced environment.
- Must be flexible in scheduling priorities and have own vehicle for travel.