IT SUPPORT TECHNICIAN

Company:  Graves Gilbert Clinic
Location: Bowling Green
Closing Date: 02/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Key Responsibilities:
  • Install, configure, and maintain computer hardware, software, and peripherals.
  • Troubleshoot and resolve hardware and software issues in a timely manner.
  • Perform regular system maintenance and updates to ensure optimal performance.
  • Assist with network setup and maintenance, including wired and wireless networks.
  • Provide technical support to healthcare staff, both in-person and remotely.
  • Maintain accurate records of repairs, installations, and maintenance activities.
  • Ensure compliance with healthcare regulations and data security protocols.
  • Collaborate with the IT team to develop and implement technology solutions.
  • Train healthcare staff on the use of computer systems and software applications.
  • Participate in on-call rotation for after-hours support as needed.
  • Regularly travel to various locations to provide on-site support and maintenance.
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