Quality Manager

Job Description
Reporting to the Quality Director, the Quality Manager will work with the Program Quality Managers across the sector to ensure Program compliance to the requirements of company, customer, and ISO 9001, ISO 20000-1, and ISO 27001 Management Systems (MS) Standards for continued certifications. In doing so, the Quality Manager will be responsible for the Internal Audit Program, and the development of the methods for collecting and reporting various Program Quality Performance metrics for Monthly Program Reviews, Quarterly Business Reviews, and Annual MS Management Reviews.

In addition to Program Quality Management, the Quality Manager will work with the company’s functional Process Owners to ensure their processes are adequately documented to meet company policies, regulatory, and ISO 9001, ISO 20000-1, and ISO 27001 MS Standards requirements, and support the Process Improvement Teams to review and update their documents, specifically in the area of the ISO 27001 Statement of Applicability, and report Process Performance and Continual Improvement metrics.

Essential Duties and Responsibilities:

• Ensures Program Quality Management compliance for continued ISO 9001, ISO 20000-1, and ISO 27001 MS Certifications
• Maintains the ISO 27001 Statement of Applicability
• Manages the Internal Audit Program, and supports External Audits
• Engages at all levels throughout the sector’s Quality function to drive performance and continuous improvement while providing a ‘surge’ capability for spikes in demand and/or emergencies
• Develops and implements learning and development activities to drive continuous improvement throughout the sector’s Quality function
• Develops and maintains the Program Quality Performance Report, and works with Program Quality Managers to provide the required metrics
• Evaluates the Process Documentation System for continued suitability, and identifies Opportunities for Improvement
• Analyzes new document/process change requests, manages configuration control, and assesses impact of changes on the rest of the Business Management System
• Compiles, evaluates, summarizes and reports sector-wide information to senior leadership

Required Education, Experience, & Skills:

• Bachelor’s Degree and 8 years work experience
• Experience with application and audit management of the ISO 9001, ISO 20000-1, and ISO 27001 management systems
• Strong process improvement mindset, passion for quality
• Demonstrated skill in quality control of documentation and/or technical editing
• Strong organizational skills with high attention to detail and ability to manage multiple projects at any given time
• Fluency in Microsoft Office applications
• Excellent oral and written communication skills

Preferred Education, Experience, & Skills:

• Bachelor of Engineering or Science Degree and 8 years of related work experience
• Experience with application and audit management of the ISO 9001, ISO 20000-1, and ISO 27001 management systems
• Fluency in Microsoft Office applications
• Knowledge of web content publishing (SharePoint) and document control best practices

Pay Information: Full-Time Salary Range: $96470 - $164010

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Intelligence & Security: BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.

#J-18808-Ljbffr