District Manager

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections.

Under the Monro banner, we are united as a team, and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Job Description

Reporting to the Regional Vice President, the District Manager is responsible for multiple locations. The primary expectation of the District Manager is to ensure the safety of our teammates and guests while achieving sales and profit budgets for each location they supervise. Other responsibilities include SOX Compliance, labor management, hiring, training, counseling, developing store managers, and retention. Pay: $100,000 - $160,000 including incentives. Pay is based on experience. This role is eligible for additional incentives including a company vehicle with gas card and cell phone stipend.

Responsibilities:

1. Lead assigned area in overall operations to drive sales and maximize profit via the store managers and teammates.
2. Support company initiatives to achieve vision, mission, and values.
3. Assess skills of store managers, monitor performance, and set performance goals.
4. Manage budget and capital expenses to maximize profit potential.
5. Ensure assigned locations are appropriately staffed with necessary skills.
6. Engage, train, develop and lead Store Managers through coaching.
7. Conduct and document regularly scheduled store visits.
8. Conduct quarterly cycle counts in stores in addition to annual inventories.
9. Ensure all locations adhere to company policies, including safety and compliance standards.
10. Communicate effectively and professionally with Store Support Center teammates.
11. Closely monitor customer satisfaction and resolve customer service concerns.
12. Drive strategic partnerships with third parties within the assigned area.
13. Develop others including yourself and improve teammate retention.
14. Conduct regularly scheduled store meetings with direct reports.
15. Maintain knowledge of local market competitors and new developments.
16. Complete all Monro required training.
17. Perform other duties as assigned.

Qualifications

Qualifications:

1. High school or equivalent is required.
2. Bachelor’s degree in business or related field is preferred.
3. Minimum of 3-5 years of multi-unit P&L management experience.
4. Minimum of 3-5 years as a hiring manager.
5. Must have a valid driver’s license and satisfactory Motor Vehicle Report (MVR).

Profile Summary:

1. Ability to develop rapport and trust with direct reports, peers, and leadership.
2. Ability to embrace, lead and champion organizational change.
3. Oversees the performance of multiple Store Managers in up to twenty retail locations.
4. Pro-active, process driven, with a strong focus on safety, sales, and performance goals.
5. Ability to plan, visit each store regularly, and facilitate meetings.
6. Possesses strong people skills to effectively communicate.
7. Ability to interpret and apply company policies and procedures.
8. Excellent verbal and written communication skills.
9. Able to be flexible and adapt to different work groups.
10. Ability to manage P&L and quantify the impact to metrics and financials.
11. Ability to develop creative solutions to problem-solving.
12. Ability to stay organized and multi-task.
13. Establishes goals and implements plans to achieve.
14. Delivers on commitments.
15. Drives strategic partnerships with third party businesses.
16. Possesses skills in the use of Microsoft Office products.
17. Experience in recruiting, hiring, and promoting teammates.

Travel:

Daily, mostly local travel. Applicant should live within or within reasonable distance of the assigned area. Occasional overnight stays.

Work Environment & Physical Requirements:

This job operates in an automotive shop environment with exposure to moderate noise levels, adverse weather conditions, chemicals, odors, dirt, and dust. District Managers must be able to complete the following:

1. Frequent standing and walking for long periods.
2. Occasionally climbing up and down ladders for cycle counts.
3. Occasionally able to lift and carry merchandise up to 50 lbs.
4. Occasionally reaching overhead and below the knees.

Additional Information

1. Four-week onboarding and training program.
2. Performance-based incentives.
3. Paid vacation and holidays.
4. 401(k) eligibility immediately upon hire.
5. Direct Deposit.
6. Employee Discounts.
7. Healthcare, Vision, and Dental for Full-time teammates.
8. Employee Access Perks.
9. Company provided vehicle.
10. Cell phone stipend.

Monro conducts criminal background checks for positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable laws.

Your next Destination!

At Monro, we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills, and open opportunities.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.