Business Office Lead - Center for Special Surgery

Summary:

Processes and enters charge information into the database. Completes billing process and distributes billing information. Verifies insurance benefits and assists with referrals. May prepare checks for deposits.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Ensures staff is qualified, trained, and motivated. Coaches and counsels as needed.
• Ensures evaluations are done timely. Time and Attendance is maintained in a timely and accurate manner.
• Conducts regular team meetings and ensures communication is positive.
• Keeps boss, staff and peers informed.
• Staff works accounts in a timely manner. Works with staff to remove barriers to production.
• Ensures accuracy and thoroughness of accounts worked by staff.
• Customer inquiries are responded to accurately, and thoroughly in a timely manner.
• Refunds and adjustments (including bad debts) are approved accurately and in a timely manner.
• Reports are prepared in a timely and accurate manner. Projects are completed in a timely and accurate manner.
• Uses initiative to identify and resolve problems.
• Keeps abreast of changes in payer and collection regulations.
• Develops, writes, and communicates P&Ps as needed.
• Keeps abreast of changes in computer systems.

Job Requirements:

Education/Skills

• High School diploma or equivalent years of experience required.

Experience

• 5 - 7 years of experience preferred.

Licenses, Registrations, or Certifications

• None required.

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time

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