Royal Room General Manager

The role

The Royal Room, inside the Thompson and Tommie Austin, two premier lifestyle hotels in Downtown Austin.

As the Royal Room General Manager, you will be responsible for supporting the efficient running of the Restaurant in line with Hyatt's international corporate strategies and brand standards, whilst meeting employee, guest, and owner expectations. Reporting directly to the Hotel Manager, you will supervise and manage the day-to-day operations as well as support the team to achieve our purpose.

Some of the responsibilities include:

1. Support in representing the Hotel Food & Beverage (Restaurant) function on behalf of the hotel.
2. Assist with staffing, scheduling, and training of staff.
3. Coordinate special events.
4. Ensure that all employees deliver the brand promise and provide exceptional guest service at all times.

Qualifications

1. Previous supervisory/managerial experience in a Hotel environment.
2. Exceptional people management and interpersonal skills along with strong communication.
3. The confidence to promote ideas and make sound decisions under pressure.
4. A strong attention to detail and the desire to produce high-quality operational and administrative outcomes.
5. Well-developed computer skills particularly in the use of MS Office & POS & Payroll systems.
6. The ability and confidence to facilitate training at all levels.
7. Comprehensive knowledge of business needs, financial reporting, and productivity requirements.

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.#J-18808-Ljbffr