The Customer Service & Collection Specialist works in a fast paced, team environment providing exceptional customer service by partnering with borrowers to find solutions to resolve their federal debt. Responsibilities include Making outbound and receiving inbound calls Reviewing accounts on a daily basis Updating account information through our collections system Compliance with all federal and state laws with regard to collection policies and procedures Delta benefits include: Competitive pay based on experience Flexible schedule Comprehensive paid 2 week training program Casual dress code Benefit package including health, dental, short term disability, vision and 401k Uncapped bonuses Requirements to be considered for the position: High School Diploma or equivalent All candidates are required to pass background check, credit screen and drug test Federal student loans must be in good standing Requirements to be considered for the position: High School Diploma or equivalent All candidates are required to pass background check, credit screen and drug test Federal student loans must be in good standing