Company Overview
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our Opportunity
We are currently seeking a Wood Coatings / Finishing Sales Specialist to take responsibility for growing our local sales region. Must live within the local sales territory.
Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about!
Key Responsibilities
The Wood Coatings / Finishing Sales Specialist is a technical sales position responsible for the overall relationship and management of day-to-day sales activities towards cabinet and furniture manufacturer accounts in his/her territory. You will successfully manage the sales of Richelieu’s Finishing product solutions (stains, paints, coatings, thinners, solvents, adhesives, abrasives, and other accessories) through structured consultative sales discussions, ultimately serving as a business advisor towards your customers. By positioning yourself as an indispensable resource, you will enable your customers to solve problems and increase business results. In turn, you will be building a thriving business of your own.
- Work in tandem with Richelieu's Industrial Sales Representatives to schedule and hold face-to-face consultations with new and existing customers, learning about their business and how Richelieu Finishing product solutions can enhance their results
- Maintain accountability for the growth of your provided territory, both through the development of existing relationships as well as the acquisition of new customers
- Identify and analyze past buying patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier
- Provide a state of the art customer service experience, positioning yourself as their desired one-stop shop
- Educate yourself on, and continuously stay up to date with, Richelieu’s Finishing product offerings, as well as ever-changing market conditions and competitive analysis
- Hold responsibility for system information and reporting in CRM application
- As this position requires regular automobile travel, you must have your own independent, reliable transportation. This position requires you to work "in the field," making in-person visits to customers three to four days per week
- This position may involve lifting/pushing/carrying items up to 50 pounds, working around fumes, airborne particles, or toxic chemicals
What We Are Looking For
- Technically-minded, preferably with a background or experience in chemistry or science, and/or spray coatings
- University degree – preferred in chemistry /science
- Spray application finish background is a plus
- Must have an understanding of (or ability to quickly gain expertise in) coatings and finishing with various products, applications, and methods
- Passionate, proactive, coachable, strong work ethic
- Ability to schedule and manage your own time, delivering on the activities that produce results
- Exceptional communication and interpersonal skills
- Developed analytical, planning, organizing, and monitoring skills
- Experience in Customer Relationship Management (CRM) software an asset
- Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks
Compensation and Benefits
- Competitive market-based salary plus monthly, quarterly, and annual commissions
- Monthly car allowance and covered fuel
- Business expense reimbursement
- Group insurance program (medical, dental, vision, life, disability, etc.)
- Employee Stock Purchase Plan with employer matching
- 401(K) with employer matching
- Company smart phone
- Paid vacation time, sick days, and holidays
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