Senior Director, Institutional Effectiveness - Office of the Provost

Scheduled Hours

Position Summary

The Institutional Effectiveness (IE) team in the Office of the Provost is committed to providing the highest quality university information and support for decision-making, planning, improvement, and reporting needs for our university partners. The IE team is the central coordinating office for institutional effectiveness and reporting. It is comprised of three areas: data governance, institutional surveys and reporting, and decision support. The IE team leads processes and provides data, analysis, and insights to support the planning, execution, and continuous improvement of the university’s mission, vision, and strategic initiatives.

The Senior Director for Institutional Effectiveness works in partnership with the Associate Provost for Institutional Effectiveness to provide leadership and expertise to advance the Provost’s and WashU’s mission and strategic priorities. The senior director supports and enhances the institution’s academic operations while advancing the quality, access and understanding of institutional data to support institutional decisions.

This position is responsible for implementing, monitoring, and evaluating the IE strategic plan. This individual is responsible for the functional areas of institutional research, decision support, assessment, and operations.

The Senior Director is an advocate for data-informed decision-making and continuous improvement utilizing strong partnerships with Provost Office colleagues and faculty, staff, and administrators across the university. The Senior Director provides meaningful interpretation of institutional data and supports the translation of data into meaningful action by our partners.

Job Description

Primary Duties & Responsibilities:

• Implement the Institutional Effectiveness strategic plan and evaluate the progress towards our strategic objectives. Partner with associate provost for IE to identify new strategic directions and ensure IE priorities align with goals of the provost and university leadership. Lead the operations of the IE Office and support the key functional areas of institutional research, assessment, operations, and decision support. Collaborate closely with the director of data governance to ensure alignment across all of IE and is an advisor to data governance team. Is a key member of the IE senior leadership team.
• Set IE strategy for talent development and help individuals reach their full potential. Identify and support areas of development for our team members.
• Develop in-role performance standards and ensure employee growth and success. Ensure performance standards are clearly communicated and monitored.
• Provide consultation on institutional effectiveness efforts and proactively make recommendations to guide strategic decision making. Support the execution of IE/IR data projects across the team. Provide guidance on utilization of findings to inform policies, programs, and program effectiveness as needed.
• Build and sustain partnerships with key leaders, schools, and administrative units across the university to understand the institutional needs and priorities. Identify new opportunities for collaboration and integration across the university. Lead the development of a data community of practice in collaboration with the IE team and other university partners. Represent the associate provost for institutional effectiveness at internal and external meetings, as needed and appropriate.
• Perform other duties as assigned.

Working Conditions:

• Normal office environment
• Ability to travel to various on and off campus locations

Physical Effort:

• Typically working at a desk or table
• Repetitive wrist, hand or finger movement

Equipment:

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications: No specific certification is required for this position.

Work Experience: Relevant Experience (10 Years)

Skills: Not Applicable

Driver's License: A driver's license is not required for this position.

More About This Job

Washington University seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education: Master's degree

Certifications: No additional certification beyond what is stated in the Required Qualifications section.

Work Experience: No additional work experience beyond what is stated in the Required Qualifications section.

Skills: Communication, Cross-Functional Teamwork, Data Analytics, Data Compilation, Data Visualization, Decision Making, Detail-Oriented, Higher Education Management, Institutional Assessment, Institutional Research, Leadership, Persuasion, Problem Solving, Relationship Building, Simplifying Complex Information, Sound Judgment, Strategy Development, Survey Design

Grade

G17

Salary Range

$110,300.00 - $194,200.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal:

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness:

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family:

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit:

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.