Company:
County of San Bernardino, CA
Location: San Bernardino
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Salary : $36,795.20 - $49,566.40 Annually
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 24-08038NG-02
Department: Public Health
Opening Date: 10/05/2024
Closing Date: 10/25/2024 5:00 PM Pacific
The Job
IMMEDIATE NEED TO FILL BILINGUAL POSITIONS
The Department of Public Health (DPH) is recruiting for Health Services Assistant to assist professional healthcare staff with the implementation of a variety of health programs by working with clients and medical providers in the community and/or a clinic setting. Duties include providing counseling and information in areas such as child growth and development, parenting techniques, and basic home management skills; providing health education for clients in-person and/or remotely through telephone calls and virtually; obtaining specific information regarding health problems; assisting patients with arrangements for maximum utilization of community resources; providing assistance with scheduling appointments for program services; and assisting professional staff with care coordination as needed.
There is a current need to fill regular full-time Spanish-English bilingual positions with the Department of Public Health - Women, Infant, and Children Program (WIC) across multiple locations.
For more detailed information, refer to the job description.
The list established from this recruitment will be used to fill current and future full-time, part-time and extra-help vacancies as they occur. Select the appropriate availability and type of appointments you are willing to accept in the supplemental questionnaire.
CONDITIONS OF EMPLOYMENT
Travel: Travel throughout the County may be required, including travel to the high and low desert areas. Incumbents may be required to use personal vehicle; mileage reimbursement is available. A valid California Class C driver license and proof of automobile liability insurance are required and must be produced and maintained throughout employment.
Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening.
Extra-Help Appointment: Incumbents appointed to extra-help (temporary employment) positions do not attain status as regular County employees. Incumbents can elect to be considered for extra help appointment and continue to be placed on a eligible list for regular status position consideration.
Visa Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
WIC Nutrition Assistant Certification: Incumbents must successfully complete the required on-the-job training to obtain a WIC Nutrition Assistant certification issued by the California Department of Public Health within twelve months of hire.
Minimum Requirements
Education: Must possess a high school diploma or GED, or a U.S. Department of Education approved High School Equivalency Test.
--AND--
In addition to the education requirement listed above, applicants must also qualify under one of the following:
Option A: One (1) year of full-time equivalent experience directly assisting professionals in providing health or social services. Your experience must include working in a medical front and back office and performing intake interviews to determine eligibility for medical or social services.
--OR--
Option B: Successful completion of a Medical Assistant (MA) program (front and back office) or Certified Nursing Assistant (CNA) program resulting in a certificate. A legible copy of the MA or CNA certificate must be submitted by the filing deadline. You may attach an electronic copy to your online application -OR- email an electronic copy to with the Subject Line: HSA I/Certificate Attachment.
--OR--
Option C: Successful Completion of the Entry-Level Workplace Certificate from the SBC Career Path Builder Program. A copy of the certificate must be attached to the online application or submitted by the filing deadline.
Desired Qualifications
English/Spanish bilingual skills are highly desired. For consideration of bilingual assessments, applicants must indicate bilingual ability on the application. Employees may receive additional compensation for utilizing such skills when allocated to a bilingual position, as approved by the department. Bilingual testing may be required.
The ideal candidate will have excellent oral and written communication skills necessary to convey basic privacy practice laws, ability to complete enrollment paperwork, and communicate basic health information and education; excellent interpersonal/customer service skills; basic computer skills (Microsoft Word, PowerPoint, and SharePoint); and knowledge of community resources. The ideal candidate will also have experience in working with the community, especially with pregnant/breastfeeding women and/or substance abuse disorders.
For the Department of Public Health - Women, Infant, and Children (WIC) program , applicants who have experience working at a WIC site and/or with breastfeeding education and promotion are highly desirable.
Selection Process
Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 PM, Friday, October 25, 2024 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
If you require technical assistance, please click to review the Government Jobs , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
EEO/ADA: San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points.
Technical & Inspection Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits,* please click
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
*Retirement benefits subject to change.
01
Instructions: The information on the Application and your responses to the following supplemental questions will be used in a determination of minimum qualifications . Detailed responses should be provided for each question in order to ensure qualifications are properly considered (do not refer to a resume).Each response must include the name of your employer(s), dates of employment where you performed the duty, and description of duties performed. Also provide the title of your position(s), if applicable. Note: Employers listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application.
Education: Do you possess a high school diploma, GED, or a U.S. Department of Education approved High School Equivalency Test.
03
Qualifying Options: Indicate the option under which you qualify:
04
Experience: Describe and indicate the months/years of full-time equivalent experience you have directly assisting professionals in providing health or social services in both medical front and back office and performing intake interviews to determine eligibility for medical or social services.Note: Experience must also be clearly detailed in the Work Experience section of your application.Indicate "N/A" , if this does not apply.
05
If qualifying under Option B or C: You must submit a legible copy of the certificate that you possess. Indicate the manner in which you submitted your certificate:
06
Medical Certificate(s) - If you possess a Medical certificate(s) indicate which you possess:
07
Certificate Information: If you are certified as a Medical Assistant (MA) or Nursing Assistant (CNA), provide the name of the issuing agency, certificate number, and the expiration date (if applicable) in the answer field below.
Indicate "N/A ", if you do not have an MA or CNA certificate.
08
Special Skills: Indicate the following areas you have at least six (6) months of full-time equivalent experience (Select all that apply.):
09
Special Skills: If you indicated experience in the above question, provide a detailed response explaining your experience, which employer the experience was obtained, and the dates in which you performed the indicated duties.Note: Experience must also be clearly detailed in the Work Experience section of your application.Indicate "N/A" , if this does not apply.
10
Indicate the type of appointment you are willing to accept. Select all that applyNote: Extra-Help positions do not attain regular county status but some assignment may be full-time hours.
11
Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
12
**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
Required Question
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 24-08038NG-02
Department: Public Health
Opening Date: 10/05/2024
Closing Date: 10/25/2024 5:00 PM Pacific
The Job
IMMEDIATE NEED TO FILL BILINGUAL POSITIONS
The Department of Public Health (DPH) is recruiting for Health Services Assistant to assist professional healthcare staff with the implementation of a variety of health programs by working with clients and medical providers in the community and/or a clinic setting. Duties include providing counseling and information in areas such as child growth and development, parenting techniques, and basic home management skills; providing health education for clients in-person and/or remotely through telephone calls and virtually; obtaining specific information regarding health problems; assisting patients with arrangements for maximum utilization of community resources; providing assistance with scheduling appointments for program services; and assisting professional staff with care coordination as needed.
There is a current need to fill regular full-time Spanish-English bilingual positions with the Department of Public Health - Women, Infant, and Children Program (WIC) across multiple locations.
For more detailed information, refer to the job description.
The list established from this recruitment will be used to fill current and future full-time, part-time and extra-help vacancies as they occur. Select the appropriate availability and type of appointments you are willing to accept in the supplemental questionnaire.
CONDITIONS OF EMPLOYMENT
Travel: Travel throughout the County may be required, including travel to the high and low desert areas. Incumbents may be required to use personal vehicle; mileage reimbursement is available. A valid California Class C driver license and proof of automobile liability insurance are required and must be produced and maintained throughout employment.
Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening.
Extra-Help Appointment: Incumbents appointed to extra-help (temporary employment) positions do not attain status as regular County employees. Incumbents can elect to be considered for extra help appointment and continue to be placed on a eligible list for regular status position consideration.
Visa Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
WIC Nutrition Assistant Certification: Incumbents must successfully complete the required on-the-job training to obtain a WIC Nutrition Assistant certification issued by the California Department of Public Health within twelve months of hire.
Minimum Requirements
Education: Must possess a high school diploma or GED, or a U.S. Department of Education approved High School Equivalency Test.
--AND--
In addition to the education requirement listed above, applicants must also qualify under one of the following:
Option A: One (1) year of full-time equivalent experience directly assisting professionals in providing health or social services. Your experience must include working in a medical front and back office and performing intake interviews to determine eligibility for medical or social services.
--OR--
Option B: Successful completion of a Medical Assistant (MA) program (front and back office) or Certified Nursing Assistant (CNA) program resulting in a certificate. A legible copy of the MA or CNA certificate must be submitted by the filing deadline. You may attach an electronic copy to your online application -OR- email an electronic copy to with the Subject Line: HSA I/Certificate Attachment.
--OR--
Option C: Successful Completion of the Entry-Level Workplace Certificate from the SBC Career Path Builder Program. A copy of the certificate must be attached to the online application or submitted by the filing deadline.
Desired Qualifications
English/Spanish bilingual skills are highly desired. For consideration of bilingual assessments, applicants must indicate bilingual ability on the application. Employees may receive additional compensation for utilizing such skills when allocated to a bilingual position, as approved by the department. Bilingual testing may be required.
The ideal candidate will have excellent oral and written communication skills necessary to convey basic privacy practice laws, ability to complete enrollment paperwork, and communicate basic health information and education; excellent interpersonal/customer service skills; basic computer skills (Microsoft Word, PowerPoint, and SharePoint); and knowledge of community resources. The ideal candidate will also have experience in working with the community, especially with pregnant/breastfeeding women and/or substance abuse disorders.
For the Department of Public Health - Women, Infant, and Children (WIC) program , applicants who have experience working at a WIC site and/or with breastfeeding education and promotion are highly desirable.
Selection Process
Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 PM, Friday, October 25, 2024 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
If you require technical assistance, please click to review the Government Jobs , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
EEO/ADA: San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points.
Technical & Inspection Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits,* please click
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
*Retirement benefits subject to change.
01
Instructions: The information on the Application and your responses to the following supplemental questions will be used in a determination of minimum qualifications . Detailed responses should be provided for each question in order to ensure qualifications are properly considered (do not refer to a resume).Each response must include the name of your employer(s), dates of employment where you performed the duty, and description of duties performed. Also provide the title of your position(s), if applicable. Note: Employers listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application.
- I have read and understand the above statements.
Education: Do you possess a high school diploma, GED, or a U.S. Department of Education approved High School Equivalency Test.
- Yes
- No
03
Qualifying Options: Indicate the option under which you qualify:
- Option A: One (1) year of full-time equivalent experience directly assisting professionals in providing health or social services. Your experience must include working in a medical front and back office and performing intake interviews to determine eligibility for medical or social services.
- Option B: Successful completion of a Medical Assistant (MA) program (front and back office) or Certified Nursing Assistant (CNA) program resulting in a certificate. A legible copy of the MA or CNA certificate must be submitted by the filing deadline. You may attach an electronic copy to your online application -OR- email an electronic copy to with the Subject Line: HSA I/Certificate Attachment.
- Option C: Successful Completion of the Entry-Level Workplace Certificate from the SBC Career Path Builder Program.
- I do not qualify under any of the options listed above.
04
Experience: Describe and indicate the months/years of full-time equivalent experience you have directly assisting professionals in providing health or social services in both medical front and back office and performing intake interviews to determine eligibility for medical or social services.Note: Experience must also be clearly detailed in the Work Experience section of your application.Indicate "N/A" , if this does not apply.
05
If qualifying under Option B or C: You must submit a legible copy of the certificate that you possess. Indicate the manner in which you submitted your certificate:
- As an attachment to the application
- As an email attachment to (subject line: HSA I/Certificate Attachment)
- None of the above
06
Medical Certificate(s) - If you possess a Medical certificate(s) indicate which you possess:
- Medical Assistant (MA) certificate - Front Office only
- Medical Assistant (MA) certificate - Back Office only
- Medical Assistant (MA) certificate(s) - BOTH Front and Back Office
- Certified Nursing Assistant (CNA) certificate
- None of the above
07
Certificate Information: If you are certified as a Medical Assistant (MA) or Nursing Assistant (CNA), provide the name of the issuing agency, certificate number, and the expiration date (if applicable) in the answer field below.
Indicate "N/A ", if you do not have an MA or CNA certificate.
08
Special Skills: Indicate the following areas you have at least six (6) months of full-time equivalent experience (Select all that apply.):
- Correctional Experience: Working within a correctional environment (e.g., jail, detention center, etc.).
- Women, Infants, and Children (WIC) Program Experience: Working in a WIC clinic (volunteer work is acceptable).
- Home Visitation Experience: Performing or assisting home visitation duties.
- OB/GYN or Child Health Office: Working in an OB/GYN office or other medical office with a child healthcare setting (required for work in prenatal clinics).
- Medical Assistant certificate - front and back office.
- Certified Nursing Assistant (CNA) certificate.
- Educator Experience: Educating and promoting breastfeeding in a community setting.
- Substance Abuse Disorders Experience: Working in a community health setting.
- None of the experience listed above.
09
Special Skills: If you indicated experience in the above question, provide a detailed response explaining your experience, which employer the experience was obtained, and the dates in which you performed the indicated duties.Note: Experience must also be clearly detailed in the Work Experience section of your application.Indicate "N/A" , if this does not apply.
10
Indicate the type of appointment you are willing to accept. Select all that applyNote: Extra-Help positions do not attain regular county status but some assignment may be full-time hours.
- Regular Full-Time
- Regular Part-Time
- Extra-Help (temporary assignment)
11
Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
- I acknowledge that I have read, understood, and agree to the above.
12
**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
- I understand
Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
- I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.
Required Question
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County of San Bernardino, CA