ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives
Back. ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. When you join the ClearChoice Clinical Affairs team, you take on a highly visible role that
supports the clinical excellence and innovation of the entire organization. Your passion, creativity, and grit are supported by a robust team of experienced clinicians and strategists as we write the next chapter of our story.
Role Summary
The Manager of Clinical Strategy and Implementation is part of a team that drives clinical excellence, value creation, growth, and optimization through development, implementation, and adoption of key strategic clinical initiatives. In this newly created role, the Manager of Clinical Strategy and Implementation will be focused on developing plans for deployment of clinical initiatives, driving adoption, identifying constraints to integration, and mobilizing resources to overcome challenges and achieve the company’s clinical performance targets. Key areas of focus may include scoping and piloting new technology and approaches, scaling of those new technologies and approaches, implementation of new operational processes and systems, and other initiatives/opportunities identified by the Clinical Affairs and executive leadership teams. The Manager of Clinical Strategy and Implementation will leverage their strategy and operations experience, creativity, relationship development skills to create value-based partnerships with CCMS departments, field leaders, center managers, and doctors to ensure centers and field teams receive support to successfully adopt new technology, systems, and processes. Success in the role will require excellent listening, planning, assessment and communication skills, with an ability to identify gaps, recognize opportunities, and drive performance accountability. This
role provides a unique opportunity to positively impact our business and the lives of our patients.
This is a remote position, reporting to the Senior Vice President of Clinical Strategy and Implementation.
Primary Responsibilities
- Partner with Clinical Affairs, doctors, executive leadership, corporate strategy, field leaders and center managers to support the development of deployment approaches for key strategic clinical initiatives; develop and execute deployment roadmaps Identify gaps, constraints, and or roadblocks to adoption and integration of new initiatives; develop interventions at the center, region, division, and network level
- Mobilize internal resources (operations, strategy, field, sales, marketing, legal and compliance, IT) to overcome challenges, ensuring centers and field teams have support and training needed to fully adopt new treatments, systems, and processes
- Partner with field leadership to hold centers and field teams accountable to achieving adoption and implementation targets
- Liaise with field teams, operations teams, strategy, analytics, and finance; serve as a lynchpin among these teams to support prioritization of interventions and support
- Identify opportunities for improvement and optimization of key initiatives; recommend pilots, testing, and roadmaps to achieve optimization and performance enhancements of key strategic initiatives
- Identify, codify, and disseminate best practices
Key Competencies
- Planning and project management: Must have a keen attention to detail and be methodical in realistic planning and holding oneself and partners accountable to implementation plans.
- Analytical horsepower: Must have a robust background in analytics to be able to independently hypothesize and conduct analysis that drives understanding and decision making.
- Listening / observation: Must be able to observe behaviors and conduct gap analysis to identify opportunities for support.
- Communication: Must be able to communicate effectively across all levels of the organization and to key stakeholders, including verbal, written, and presentation skills.
- Creativity: Must be able to develop innovative solutions that meet the needs of our doctors and the business. He/she must be a strategic thinker, adaptable and solution oriented.
- Resilience: Must remain engaged and effective in pursuit of objectives with or without immediate success, using both positive and negative outcomes as an incentive to move forward fulfilling personal and team goals.
- Team-Orientation: Must be able to work cross functionally across the organization and partner with key stakeholders for the right input in order to mobilize resources and effectively work towards solutions.
Knowledge, Skills and Abilities
- 5+ years of progressive strategy and/or operations management experience in high-growth, distributed multi-site services, preferably in premium healthcare, consumer/retail facing industries
- Experience in clinical or doctor relationship management.
- Demonstrated success partnering with field leadership to implement strategic initiatives within a distributed healthcare network.
- Excellent professional written, verbal communication and interpersonal skills. Strong presentation skills. Ability to communicate and interact with diverse constituencies and motivate teams.
- Strong analytical and business reporting skills.
- Bachelor’s Degree required
Travel
Up to 25% travel