You're a people-person, and we're a people-business. At SentryWorld, we care about our associates - and we encourage our team to bring that same commitment to our customers to keep them coming back year after year. SentryWorld is currently seeking a friendly and professional Sales Manager to join the team!
We are looking for someone that is focused, customer-service and solution oriented, and passionate for hospitality sales. If you think you are a good fit, we would love to hear from you!
What You'll Do
As a Sales Manager, you will:
- Identify, prospect, and solicit new/repeat business through email, personal calls, outside sales calls, cold calls, networking events, inquiries via email/phone, in person interactions, and other assigned methods. Qualify needs and interests while analyzing the future potential to book. Identify and prioritize target clients/markets/planners and schedules presentations for potential customers.
- Establish, maintain, and develop business, social and civic relationships with customers and potential customers in the assigned markets to enhance potential for meeting objectives of maximum profitability and growth through effective sales and service.
- Negotiate group business, catering business, guestroom rates, hotel services, and meeting room rentals that meets or exceeds the planned budgeted goals. Prepare price quotations, terms of sales, service dates, estimates of charges, and other documentation as appropriate.
- Sell products and services by interacting with established customers and developing new prospects. Assist prospective customers to select services and/or options that best suit their needs.
- Attend community, local, state, regional, and/or national events to promote Sentry Services facilities, make contacts, and identify/develop potential sales opportunities. Maintain contacts with variety of individuals and group representatives to keep informed of possible future sales opportunities.
- Employ value selling techniques and communicates with open dialogue and a customer centric approach at all times to ensure that the customers' needs are communicated and executed to maximize the service standards expected and drive customer loyalty.
- Track and document all sales activities in sales/catering platform including, but not limited to sales calls, inquiries, bookings, and lost business to monitoring productivity.
Other responsibilities include:
- Provides management with written and oral reports on customer needs, problems, interests, market situations, competitive activities, and potential for new products/services. Prepares and submits periodic reports on activities, sales volume, expenses, etc. Provides information for sales forecasts.
- Works closely with SentryWorld, Sentry Services, and Sentry Insurance personnel as appropriate to ensure achievement of sales and marketing objectives. Assists in the development of promotional packages, joint marketing initiatives, and other sales tools.
- Performs other job-related duties as assigned from time to time.
What it Takes
- Bachelors degree or equivalent work experience
- Minimum of 2 years of related experience
- Proven successful selling and negotiating skills, including prospecting required
- Effectively organize and present information and respond to questions from customers and prospects.
- Ability to interpret and define customer needs and develop traditional as well as innovative proposals to meet those needs.
- Effectively and successfully close sales opportunities and facilitate the delivery of contracted services/products.
- Excellent written, verbal and interpersonal communication skills.
- Strong analytical skills
- Strong understanding of revenue management principles.
- Adaptability; able to pivot with the needs of the organization and business trends
In addition, associate must:
- Possess a valid driver's license and have the ability to drive a company car or personal vehicle for company business
- Have the ability to travel as necessary to satisfactorily complete their job responsibilities as assigned
What You'll Receive
We offer an outstanding array of benefits for our associates including:
- Competitive Compensation to reward you for your hard work every day.
- 401(K) plan with a dollar-for-dollar match on your first eight percent , plus immediate vesting to help strengthen your financial future.
- Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
- Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program to encourage charitable giving
Who You'll Want to Contact
Associate Talent Acquisition Specialist
Esbeidy Guevara
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.