We are seeking a talented and driven Account Manager to join The Trade Desk, a company that is revolutionizing global advertising through its media-buying platform. In this role, you will support the Client Services team in managing and growing key accounts, collaborating with internal teams to provide strategic recommendations, data-driven insights, and exceptional client service.
As an expert in The Trade Desk platform, you will offer guidance to clients, provide training on new features, and contribute to enhancing the platform. If you are a proactive, analytical, and client-focused professional with a passion for online advertising, this is an opportunity to make an impact and grow within our dynamic organization.
What you’ll do:
- Manage and grow a roster of key accounts by building strong client relationships, providing strategic recommendations and exceptional client service.
- Collaborate with the Trading team to rapidly onboard new customers and provide data driven insights to clients.
- Collaborate with the Business Development team to identify ways to grow current accounts.
- Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns and meet KPIs.
- Provide continual training to clients as new features are added to The Trade Desk.
- Work with Product Management to help define features and drive enhancements to The Trade Desk platform.
- Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides.
Who you’ll bring:
- Bachelor’s Degree from a four-year university or equivalent years of experience.
- 2-4+ years of consultative, client-facing work with online advertising experience preferred
- Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment.
- Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies.
- Effective time management skills – ability to prioritize and meet deadlines.
- Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks.
- Willingness to travel alongside a team up to 25% of the time.
- Someone who is looking to grow into more senior level opportunities in the region.