Job Description: Your New Role...
Warner Bros. Discovery is searching for a New Joiner Experience Specialist to join the Global Business Services (GBS) People & Culture (P&C) team. In this role, the P&C Services Specialist is responsible for providing a welcoming, informative, efficient, and compliant onboarding experience for those joining and growing within WBD as well as hiring managers.
Your Role Accountabilities...
• Use a variety of systems and methods to onboard an employee, new or existing, into a new position.
• Process and ensure successful completion of applicable background screenings.
• Ensure all on-boarding and pre-employment checks are completed appropriately. Which includes timely adjudication and the escalation process.
• Provides direct communication to new joiners throughout the onboarding process.
• Collaborate with new joiners to complete compliance documents (such as Form I-9).
• Serve as front line, Tier 1-2, administration for People & Culture customers' (employees, vendors, business partners, hiring managers, etc.) requests
ensuring exceptional customer service satisfaction.
• Work collaboratively with Warner Bros. Discovery teams, such as Talent Acquisition, Global Technology & Operations, and Facilities, to ensure a smooth onboarding experience and resolve escalations or inquires.
• Work with the management and peers to identify opportunities to improve the candidate experience, both in recruitment and onboarding.
• Identify process gaps and see how well we can stabilize or streamline the process.
• Run & analyze reports, queries and extrapolate data/information.
• Participate in projects and initiatives to improve processes and drive efficiency.
• Maintain excellent working relationships with peers and stakeholders in the departments you serve.
• Act in compliance with all Federal, State, and Local regulations in addition to all of Warner Bros. Discovery's Policies and Processes.
• Perform other responsibilities as assigned which may become essential to the position.
Qualifications & Experience...
• Minimum one year of HR experience, preferably within an HR operations team, service provider and/or shared services environment.
• Bachelor's degree in HR / business / related field or equivalent work experience. Equivalent experience is equal to 3 years of HR experience, preferably within an HR operations team.
• Knowledge of HR Systems (Workday, ServiceNow, etc.) and ability to learn and understand various computer systems.
• Strong verbal/written communication skills, organization skills, detail-oriented, yet able to analyze and recommend alternatives.
• Ability to prioritize and address competing demands, multi-tasking capacity critical.
• High degree of respect for confidentiality and sensitivity of HR and payroll data.
• Proficient in MS Office Suite (Excel, Word, PowerPoint, Outlook, etc.).
• Must possess the ability to work effectively within a fast-paced environment.
Additional Sills: