Workplace Lead

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Affirm’s Real Estate & Workplace team is seeking an experienced Workplace Lead to oversee our San Francisco headquarters, its accompanying subtenants, and our Seattle coworking office. You will be essential to our team’s continued success and have an enormous impact on our company culture and workplace experience. We are looking for someone with great operational skills, an upbeat and approachable demeanor, and a willingness to cultivate the best employee experience for all Affirmers. This role will be based out of our office in San Francisco.

What You'll Do

1. Manage and oversee daily operations in our San Francisco office to ensure everything is running smoothly and efficiently (includes janitorial services, HVAC maintenance, snacks & beverage management, and resolving general maintenance issues)
2. Partner with the Sr. Manager, Real Estate & Workplace for onsite help with any office improvements, furniture installs, remodels, or dispositions
3. Meet with internal and cross-functional partners for alignment on projects or initiatives, especially our Physical Security and IT teams
4. Act as the main relationship builder with office vendors and building management
5. Act as the primary point of contact with the building, reporting and tracking support tickets; In addition, handling and resolving internal Workplace Support Portal tickets for local employees
6. Monitor office expenditure against agreed upon annual budgets and established purchase orders, while also reviewing and authorizing site-related invoices in our procurement system
7. Serve as a key culture carrier for Affirm by educating employees about our office policies and procedures, maintaining the SF Office Guide, and coordinating local in-office events to foster a vibrant company culture
8. Help with ad-hoc administrative tasks as necessary to support your office employees, local Senior Leaders, and our Executive Leadership Team
9. Oversee and foster a collaborative relationship with a part-time workplace contractor who will assist you with the daily management of our SF office
10. Travel domestically to our Seattle coworking office on a quarterly basis

What We Look For

1. 5+ years of office management, workplace, or facilities experience, with a strong emphasis on creating and delivering improved employee experiences in a fast-paced office environment
2. Proficiency in Google Workspace and Slack is a must; Experience with Envoy, Notion, Coupa, Adobe Creative Cloud, or similar software a plus
3. Exceptional verbal and written communication skills; able to distill complex concepts/information to employees and Senior Leaders alike
4. Demonstrated ability to collaborate effectively across different functions and with a range of stakeholders
5. Proven experience collaborating with external vendors such as architects, engineers, and third-party project managers on infrastructure projects or technical installations, you also possess strong organizational skills, enabling efficient management and prioritization of multiple projects with accuracy
6. Self-starter with a strong sense of personal initiative; responsible, reliable and dependable with strong follow-through
7. Hospitality-oriented with exceptional customer-service skills

Pay Grade - I
Equity Grade - 5

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $115,000 - $155,000
USA base pay range (all other U.S. states) per year: $102,000 - $142,000

Please note that visa sponsorship is not available for this position.

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

1. Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
2. Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
3. Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
4. ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

(For U.S. positions that could be performed in Los Angeles or San Francisco) Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.