About the job
Job Description
Wood is currently looking for a Country Manager to join our team in Basra, Iraq.
The role is responsible for all operations in Iraq and will be the first point of contact for all our Iraqi based customers, working closely with Dubai based Contract Managers to ensure exceptional service to our customers. The role is also integral for developing future business through promoting our service line offerings and identifying opportunities to expand current service lines. They will also form close relations with both local and national government departments and agencies.
A key objective of the role is to support nationalisation; promoting and providing development programmes for national personnel thus increasing national to expat ratio.
Management and oversight of key position succession planning including own position with career development plans maintained for all direct reports.
This role is open for Iraq Nationals only.
Responsibilities
Key Accountabilities & Responsibilities
- Accountable to the Vice President – Iraq Operations for the safe and profitable delivery of Wood Iraq Operations Business.
- Maintain a high standard of customer relations, service quality and client satisfaction.
- Build and maintain relationships with National and local government officials.
- Annual budget planning, development, preparation and implementation.
- Work closely with business development to grow business, actively participating in presentations to customers and in tenders.
- Responsible for development, competency and performance management of the Iraq Management team putting succession plans in place as appropriate.
- Provide direction and leadership of Iraq teams to meet customer expectations, commercial performance and continuous improvement.
- Fully familiar with Wood security requirements and ensure local compliance with same.
- Lead local Emergency Response Team.
- Work with the Regional Technical support to ensure that PEER reviews / Audits / Investigations are undertaken in a planned manner as required.
- Promote Wood to customers, manufacturers and suppliers.
- Coordinate with clients in implementing the HSEQ requirements such as HSE improvement plans, Duty of Care, personnel safety inductions and incident reporting and investigations.
- Ensuring Wood Iraq Operations is fully compliant with Iraq legislation and managing any employment law matters in conjunction with legal and P&O teams.
- Government relations and interface is a key requirement to ensure good relations are maintained and business is operated compliantly, meeting any governmental and reporting requirements.