Account Manager

Job Description

Account Manager

Compensation: $60,000 Annualized

ECAM Summary:

ECAM SECURE (a GardaWorld Company) is the pioneer and industry leader in the manufacture of outdoor video surveillance equipment and video monitoring for over 20 years. At ECAMSECURE, we simplify the way to master complex security needs. ECAMSECURE approaches security challenges holistically, creating solutions that bring the best in technological advances and human expertise to protect people and assets.

Job Description:

Partnering with sales, finance, and operations department to ensure 100% customer satisfaction, supporting a geographical Regional Account Executive team.

Essential Job Duties:

1. Partners with internal stakeholders (Sales, Operations, Video Central Station) to design and implement video monitoring solutions that meet the client’s needs.
2. Multi-tasking is vital; must be able to resolve and remediate customer issues in a timely manner.
3. Serve as a brand ambassador and subject matter expert for ECAMSECURE and its services throughout the marketplace.
4. Remain knowledgeable and up to date on changes and developments with all ECAMSECURE solutions.
5. Support trade shows, networking, appointment setting, industry associations, referrals, and other lead generation techniques.
6. Write proposals, conduct presentations, and demonstrate ECAMSECURE value proposition meeting assigned matrix.
7. Maintain CRM database by inputting leads and updating activity.
8. Coordinate client services with key company personnel, including Operations and Finance.
9. RFP management.
10. COI management.
11. Duties as assigned.

Qualifications

Education