Security Officer

Overview

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed acute care nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Women's Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nation's five largest health care systems. Visit this link for more information.

Responsibilities

The Security Officer is expected to provide a reasonably safe and secure environment for all who enter Dignity Health properties and to assure the physical security of buildings and grounds. It is expected that the security officer will demonstrate behavior consistent with Dignity Health's core value and humankindness. The security officer shall support Dignity Health’s strategic plan and the goals and direction of the quality improvement/process improvement activities. Responsibilities include:

1. Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner, such as violent or unruly patients, visitors, crimes committed or in progress, opening doors, and responding to emergency codes.
2. Patrolling the facility and grounds by foot or vehicle; monitoring security alarms and dispatching officers promptly to locations where needed and reporting unsafe acts or conditions.
3. Knowledge of emergency procedures, equipment, supplies, and reporting HIPAA breaches if witnessed; investigating security breaches, conducting follow-up investigations, and writing incident reports.
4. Logging all activities in a daily log to accurately record events; completing clear, concise, and legible reports in a timely manner; using appropriate emergency and radio codes in dispatching security officers while knowing the hospital campus to ensure that those dispatched are to the right location.

Qualifications

1. Six (6) months experience as a security officer in a hospital or healthcare setting, prior law enforcement or military service; or one (1) year experience as a security officer.
2. High school diploma or equivalent; or three (3) years’ experience as a security officer.
3. Current driver’s license issued by the state wherein the position is posted with a satisfactory DMV report on file or the ability to obtain one within 30 days of hire; (2) current state issued security officer license showing no disciplinary actions; (3) workplace violence training annually.
4. Must be able to speak English and communicate clearly orally and in writing; understand and use de-escalation techniques.
5. Completion of IAHSS Basic Training for Healthcare Security Officer within 90 days and American Heart Association CPR/BLS Certification within 90 days of hire.