Sales Manager-Group

Organization - Grand Hyatt DFW

Summary

Join us for the incredible opportunity to be part of ourSales Team at Grand Hyatt DFW as ourGroup Sales Manager . The Grand Hyatt DFW hotel is conveniently located at Terminal D (outside of security) at the DFW Airport with 298 guestrooms and 19,000 square feet of event space. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

We Offer Excellent Benefits:

1. Health, Dental and Vision at 30 days of employment!
2. Complimentary or Discounted hotel room nights
3. Unlimited colleague and friends & family discounted room rates
4. Holiday, bereavement and jury duty pay
5. Paid vacation, sick, holiday, new child leave/bonding time
6. Tuition reimbursement assistance up to $1,000 per year
7. 401k and Roth IRA contributions
8. Complimentary Airport Employee Parking
9. And Many More!

1. Develop accounts (new and existing); maintain an organized and professional plan for correspondence and follow-up.
2. Perform solicitations to new and existing accounts/customers.
3. Respond in a timely manner to all leads, RFPs, phone calls, and emails.
4. Procure new and repeat business.
5. Conduct tours of the property to meeting planners and other potential clients; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate.
6. Coordinate all sales-related activity through the direction of the (Associate) Director of Sales & Events: negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
7. Conduct all sales-related interactions with the highest level of professionalism.
8. Assist with all guest inquiries within the sales department, including assisting in answering phone calls and attending to walk-in site inspections.
9. Participate in sales blitz and telephone blitz activity.
10. Meet with groups on the property to ensure guest satisfaction.

1. A positive, team-oriented, and service-focused character
2. Effective direct verbal communication with clients
3. Produce precisely written meeting proposals, correspondence, and contractual agreements
4. Proactive client assistance and internal communication with colleagues
5. Ability to accurately and effectively execute responsibilities within a fast-paced environment consistently
6. Maintain a high level of responsibility and attention to detail with an ability to adapt to a changing environment
7. Preferably 2-4 years experience in a Sales Manager role within hospitality or similar experience/degree

1. A true desire to satisfy the needs of others in a fast-paced environment
2. Refined verbal and written communication skills
3. A minimum of 1-3 years of hotel sales or comparable experience preferred
4. Must be proficient in general computer knowledge
5. Prefer completion of a Hyatt Corporate Management Training Program or equivalent training
6. Prefer selling, negotiating, business writing and presentation skills training