Company:
Nile Global Inc
Location: San Jose
Closing Date: 02/11/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Role Description:
We are seeking an experienced Professional Services Engineer with deep expertise in Wired and Wireless Campus LAN/WAN. The ideal candidate will have 10 to 15 years of hands-on experience in designing, implementing, and supporting enterprise-grade network infrastructure. This role not only requires technical excellence but also the ability to help build and enhance our professional services practice.
Core Responsibilities:
- Professional Services Development:
- Play a pivotal role in building and enhancing the professional services offerings.
- Develop and implement best practices, processes, and methodologies for delivering high-quality services.
- Drive the growth of the professional services business by leveraging your experience to identify opportunities, improve efficiency, and ensure customer satisfaction.
- Network Design & Architecture:
- Lead the design and architecture of campus-wide wired and wireless LAN/WAN solutions.
- Conduct network assessments and develop detailed network designs, including high-level and low-level designs.
- Ensure the network design aligns with industry best practices and security standards.
- Implementation & Integration:
- Oversee the deployment and integration of wired and wireless network infrastructure, including routers, switches, access points, controllers, and firewalls.
- Provide technical leadership during implementation, ensuring seamless integration with existing network systems.
- Troubleshoot complex network issues and provide timely resolution.
- Project Collaboration Management:
- Manage multiple networking projects from inception to completion, ensuring they are delivered on time and within budget.
- Coordinate with cross-functional teams, including sales, engineering, and support, to ensure successful project delivery.
- Prepare and present project status reports to stakeholders.
- Client Engagement:
- Engage with clients to understand their business needs and technical requirements.
- Provide technical consultations and recommendations to optimize network performance and security.
- Conduct training sessions and workshops for clients to ensure knowledge transfer.
- Documentation & Reporting:
- Develop and maintain comprehensive datasheets, SOWs, and network documentation, including design diagrams, configuration templates, and troubleshooting guides.
- Prepare technical reports and presentations for clients and internal stakeholders.
- Ensure all documentation is up-to-date and accessible.
- Continuous Improvement:
- Stay current with emerging networking technologies, trends, and best practices.
- Participate in continuous learning and professional development to maintain expertise in the field.
- Contribute to the development of best practices, standards, and templates for network design and implementation.
Qualifications:
- Bachelor’s degree in computer science, Information Technology, or related field.
- 10-15 years of experience in network engineering, with a strong focus on campus LAN/WAN environments.
- Advanced certifications in networking (e.g., CCNP, CCIE, CWNP, Aruba, Juniper).
- Proven experience with network design, implementation, and troubleshooting in large-scale environments.
- Strong understanding of network protocols (e.g., BGP, OSPF, EIGRP, MPLS) and wireless technologies (e.g., 802.1x, WLAN controllers).
- Hands-on experience with network monitoring and management tools.
- Excellent communication, documentation, and project management skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Skills:
- Experience with SD-WAN, cloud networking, and network security.
- Knowledge of automation and scripting (e.g., Python, Ansible) for network management.
- Familiarity with VoIP, QoS, and network virtualization.
- Proven track record in building and scaling professional services teams.
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Nile Global Inc