Network Team Lead

Our Story: Its no surprise that our story is a little unconventional. After all, Papa Murphys brought an entirely new approach to the pizza industry. But our unique idea is a simple one. We focus on using quality ingredients, prepared fresh daily, to offer our guests everyday meal solutions to take n bake at home with ease. That commitment to quality and creativity extends beyond just our delicious and craveable products. At Papa Murphys it is our mission to create a culture of collaboration, accountability, and inclusion. Because we know that what makes us great isnt just what we make, its what we make together.

Position Overview:

We are seeking a highly experienced Network Team Lead to manage and support our global network and firewall infrastructure. In this role, you will take full ownership of designing, maintaining, and optimizing our networks across on-premises offices, data centers, and cloud environments. A key focus will be on ensuring network stability and performance, while adopting advanced security features to enhance our cybersecurity posture. Experience managing advanced firewalls is essential, with preference given to candidates who have experience with Palo Altos.

Key Responsibilities:

1. Manage and own responsibility for all aspects of MTYs global network, including upgrades and new deployments, presenting designs and strategies to business stakeholders.
2. Design and implement highly available global networks, including LANs, WANs, wireless environments, cloud-based networks, and MPLS connectivity for branch offices.
3. Create and maintain comprehensive network documentation.
4. Monitor and troubleshoot network performance to ensure optimal uptime.
5. Conduct regular assessments and performance tuning to enhance security and reliability.
6. Deploy and manage complex routing schemas (OSPF/BGP) and ensure proper firewall rule sets and security policies.
7. Lead a team of network engineers, providing mentorship and technical direction.
8. Collaborate with IT teams and business stakeholders to align network strategies with organizational goals.
9. Manage vendor relationships and coordinate with external service providers.

What you bring to the table:

1. 7+ years of experience in network design, implementation, and maintenance, including hybrid environments with cloud provider networks in AWS, Azure.
2. 5+ years of experience in a technical leadership role, leading teams of engineers and driving network initiatives.
3. 4+ years working with Palo Alto firewalls and hands-on experience with SSL Decryption, USER-ID rule mapping, managing multiple firewalls within Panorama.

Technical Skills:

1. Extensive knowledge of standard networking technologies (routing, switching, VLAN, VoIP)
2. Hands-on deployment and design of dynamic routing protocols (OSPF, BGP) within large networks.
3. Proficiency in network management tools (Wireshark, IPAM) and performance monitoring metrics.
4. A good understanding of the components and features of cloud networking (AWS, Azure).
5. Strong knowledge of Global Protect VPN configuration within Palo Alto and using Site to Site IPSEC tunnels to provide inter-site connectivity.
6. Able to troubleshoot underlying network issues, provide solutions, and perform validation and testing of changes.
7. Experience in IT operations, Agile methodologies and IT service management practices.

Soft Skills:

1. Strong leadership, communication, and interpersonal skills with the ability to explain technical concepts to non-technical stakeholders.
2. Self-motivated, proactive, and able to take ownership of the network from the ground up.

Foundations of your career:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Advanced certifications (e.g., CCNA, CCNP, CompTIA Network+, Palo Alto certifications like PCNSE) are highly desirable.

What we bring to the table:

Salary range: $95,000-$110,000. Actual offer may vary from posted hiring range based on location, work experience, and/or education.

Competitive insurance benefits including medical, dental, vision, HSA, and FSA (dependent care/medical)

Company paid life, accidental death & dismemberment, and long-term disability insurance

Optional supplemental life, accidental death & dismemberment, and short-term disability insurance

401(k) retirement account with employer match and immediate vesting

Paid time off accrual account (starts at 10 days per year, with an additional day added annually up to 20 days)

40 hours of accrued Paid Sick and Safe Time annually

10 paid holidays per year, plus an additional 2 floating holidays

8 Hours of Papa Cares Volunteer Hours per year

Paid Parental Bonding Leave

Tuition Assistance

Employee Assistance Program

50% pizza discount at Papa Murphys Company Stores

Please Note:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Papa Murphys International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.