DescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals.Primary responsibilities includeTo manage, acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market.The RM2 will focus on clients with annual revenues ranging from five million to fifty million.Through a consultative approach understand the client needs, providing value added solutions that enhance the customer experience, increase loyalty, and improve the profitability of customer and the Bank.Possess and maintain a working knowledge in all aspects of commercial credit including the identification, assessment, and mitigation of risk. Successfully operate in a “team” atmosphere building upon and leveraging strong internal and external networks.Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction.The ideal candidate should be a successful proven relationship manager with experience with moderately complex portfolios, customers, and transactions.This individual is developing an equally strong grasp of sales and credit skills. The candidate is expected to possess external visibility in the local market in terms of reputation, COI network, strong customer following and local community involvement.This individual possesses the potential to provide a growing impact of the team in a reasonable period of time. This individual is a self-starter and motivator who has demonstrated growth potential.Qualifications, Education, Certifications and/or Other Professional Credentials4+ years in a Business Banking Relationship Manager role or related business lending experience.Minimum Undergraduate DegreeCompletion of Commercial Credit TrainingProficiency with portfolio managementStrong written and oral communication skillsProficient with technologiesStrong sense of customer service, satisfaction and retention.Adept at needs identification, problem solving and the consultative sales approach.Strong negotiation skills and the ability to overcome objections and adversityFollowing of prospects, customers and COIsAbility to self-generate and drive new business developmentStrong understanding of risk and complianceMeaningful Community involvementStrong understanding of core products and servicesHours & Work ScheduleHours per Week: 40Work Schedule: Monday through FridayPay TransparencyThe salary range for this position is $140,000 - $175,000 per year plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growthBackground CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.11/16/2024