Collections Specialist I

Schedule: FT
Job Type: Hybrid
Salary Type: Hourly
About the Role
The Collections Specialist I is responsible for ensuring that all assigned customer accounts are current and within their payment terms, working through discrepancies, and communicating effectively with internal and external contacts pertaining to accounts.
What the Candidate Will Do

• Provide weekly account balance spreadsheet and any needed information to customer as well as operations team
• Research short paid invoices at length utilizing multiple financial applications to identify billing and process discrepancies
• Discuss errors/discrepancies with billing and operations departments to form corrective action plans
• Notify internal departments of contractual collection/billing processes once identified
• Liaison between assigned customers and internal departments to resolve billing issues and process conflicts
• Ensure all work performed on customer's accounts are notated daily and updated in financial system for management to review if needed

Basic Qualifications

• High school diploma or GED equivalent
• 0-1 years of experience, Entry level

Preferred Qualifications

• Experience in business to business collections a plus
• Previous transportation/logistics office experience a plus

About Uber Freight
Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit
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EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.