Network Administrator
Department: IT Data Network
Employment Type: Full Time
Job Code: 79961BR
Job Summary
The Network Administrator within the University of California, San Francisco's (UCSF) Information Technology (IT) department will be entrusted with managing and maintaining UCSF's network wired services to ensure seamless connectivity and efficient communication across campus. Working closely with colleagues and stakeholders, the Network Administrator will play a crucial role in implementing and supporting network solutions that meet the evolving needs of our organization. The Network Administrator's expertise will be instrumental in troubleshooting network issues, optimizing performance, and implementing security measures to safeguard the integrity and confidentiality of UCSF data.
This role will positively impact UCSF's operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of the university's academic, medical, and research mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students.
The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
The salary range for this position is $84,400 - $180,000 (Annual Rate).
Department Description
University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization. Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potential of our team members and empowering them to excel. UCSF Infrastructure Services provides 24x7 support to the University community, upholding the highest level of responsiveness and reliability at all times for our customers. IS values innovation and excellence in ensuring secure and efficient IT services, regardless of the hour or complexity of the issue.
The Network Services team within Infrastructure Services holds a critical role in managing, maintaining, and developing UCSF's network infrastructure, particularly ensuring reliable technical accessibility for individuals engaged in vital medical and health research work.
Required Qualifications
- Bachelor's Degree, or equivalent combination of experience/training in one or more of the following fields: computer science, engineering, computer information systems, etc.
- 3 years Experience working in one or more of the following fields: network services, information technology or network operations.
- Experience configuring, managing, and troubleshooting network devices such as routers, switches, wireless networking equipment, load balancers, DDI platforms, and/or network monitoring tools.
- Knowledge of networking protocols and technologies including TCP/IP, VLANs, VPNs, DNS, DHCP, and SNMP.
- Understanding of various network hardware platforms, network-related protocols, and software.
- Demonstrated knowledge of professional communications and network concepts necessary to resolve issues using established parameters, creativity and independent judgment, escalating as necessary.
- Ability to gather, organize and analyze data in the completion of a variety of functional assignments.
- Proven ability to learn effectively and meet deadlines.
- Excellent communication skills with the ability to convey technical information to both technical and non-technical personnel.
- Self-motivated and works independently and as part of a team.
- Demonstrated problem-solving skills.
Preferred Qualifications
- Bachelor's Degree in one or more of the following fields: computer science, engineering, computer information systems, etc.
- Experience with virtualization technologies such as VMware or Hyper-V.
- Familiarity with cloud networking concepts and experience working with cloud service providers (e.g., AWS, Azure, Google Cloud Platform).
- Experience with network automation and scripting languages such as Python or PowerShell.
- Understanding of ITIL framework and its application in network management and service delivery.
License/Certification
- Network +, CCNA, or equivalent Aruba Certifications, ITIL
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Organization
Campus
Job Category
Clinical Systems / IT Professionals
Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)
Employee Class
Career
Location
Flexible (combination of onsite and remote work), Mission Center Building (SF), San Francisco, CA
Shift
Days
Shift Length
8 Hours
Additional Shift Details
Monday-Friday, 8-5, after hours as required; on call duty
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